Logistics Coordinator, OTS Supply Chain

Logistics Coordinator, OTS Supply Chain – Global Transportation & LogisticsJob ID: | Amazon.com Services LLCOur mission is to deliver what our customers need, where they need it, when they need it. Global Transportation and Logistics (GTL) is dedicated to understanding customer expectations and identifying opportunities that enhance the customer experience.An ideal candidate should be able to identify a potential shipment issue and create a solution, while driving the customer experience without compromising on time. The candidate should have a basic understanding of logistics and should be able to communicate clearly in verbal and written form. They will serve as the primary custodians of shipment tracking for the business to final delivery.Key Job ResponsibilitiesContinual tactical communication with key stakeholders, including RAD Operations, Transportation Carriers, Internal BU customers, and OTS Supply Chain.Systematically escalates problems or variances in information and data to GTL Logistic Specialist and GTL Logistics Manager.Pulls data from numerous databases (using Excel and other data management systems) and performs ad hoc reporting and analysis as needed.Performs Root Cause Analysis on any recorded issues regardless of scope.Meets performance metrics to assist with driving business results.Shares daily, weekly, and monthly metrics as requested.Quickly understands the business impact of trends and makes decisions based on available data.A Day in the LifeThe daily responsibilities of this Amazon logistics coordinator encompass coordinating truck pickups with 3PL and brokers, uploading physical receipts to AWS, maintaining accurate freight and parcel tracking documentation, managing pallet volumes with Janus Operations, investigating shipment issues, updating reporting documents for management reviews, and providing end-of-day summaries. This role requires constant communication with various stakeholders, meticulous attention to detail in tracking shipments and pallets, and the ability to quickly address and document any logistical challenges that arise.About the TeamGlobal Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks, including Data Centers. The team consists of inbound/outbound logistics, reverse logistics programs, dangerous goods, and import/export trade compliance. focuses on continuously improving operations, saving costs, addressing compliance requirements, facilitating proper asset disposition, and expanding services to meet growing business needs.Basic Qualifications1+ years of Microsoft Office (Word, Excel, and Outlook) experienceHigh school diploma or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 and stand/walk during shifts lasting up to 12 hoursWork 40 hours/week, with overtime as requiredAre 18 years of age or olderPreferred Qualifications3+ years experience within Amazon Global RAD OperationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at