EEMEA - Service Specialist Autoimmunity
3 giorni fa
Overview The Service Specialist Autoimmunity ensures a high level of service, consultancy, and support to our partners and affiliates within the EEMEA area by providing service training, technical product information updates, second-level technical support, troubleshooting, and on-site activities in key strategic markets. Responsibilities Key Accountabilities Provide theoretical and practical instrument service training to EEMEA partners and external stakeholders. Provide remote and on-site second-level technical support and troubleshooting to distributors. Support first installations and organize follow-up visits as needed. Assist distributors and affiliates in organizing and improving their local service structures. Implement Corporate Service initiatives in the EEMEA region. Support internal stakeholders with technical requirements for instruments. Act as the primary contact for quality, performance issues, complaints, parts list maintenance, and warranty parts returns with the manufacturer. Follow ISO guidelines and enter Service Reports in SAP; adhere to SOPs for the Service Department. Assist IT specialists with hardware setup, security, and remote connectivity for Werfen IT solutions. Share technical updates and organize service meetings and conference calls with partners and affiliates. Maintain internal communication channels with relevant documentation and resources. Participate in international meetings to stay current on technical updates and best practices. Update the EEMEA team on key service projects and support the company's commercial strategy. Networking/Key relationships Service and Application positions Marketing Logistics External stakeholders involved in their area of responsibility Qualifications Minimum Knowledge & Experience Education: Engineering, Biomedical Engineering, or similar degree in the scientific/technological field. At least 3 years of experience in a Service Department within a multinational company, preferably in the IVD or Healthcare sector. Technical knowledge related to Autoimmunity, mechanical, electronic, and IT skills for middleware solutions. Language: Proficiency in English. Knowledge of Project Management, SAP, and Microsoft tools. Skills & Capabilities The ideal candidate will have strong organizational skills and be eager to learn and face new challenges daily. Interested candidates are encouraged to submit their resume or CV. Werfen values diversity and is an Equal Opportunity/Affirmative Action Employer.#J-18808-Ljbffr
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EEMEA - Service Specialist Autoimmunity
3 settimane fa
Milan, Italia Altro A tempo pienoOverviewThe Service Specialist Autoimmunity ensures a high level of service, consultancy, and support to our partners and affiliates within the EEMEA area by providing service training, technical product information updates, second-level technical support, troubleshooting, and on-site activities in key strategic markets.ResponsibilitiesKey...
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Strategic Sales Manager Autoimmunity
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Milan, Italia Altro A tempo pienoStrategic Sales Manager Autoimmunity - EEMEA Werfen is a growing, family‑owned, innovative company founded in 1966 in Barcelona, Spain.We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we...
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EEMEA - Strategic Sales Manager Autoimmunity
2 settimane fa
Milan, Italia Altro A tempo pienoSocial network you want to login/join with: EEMEA - Strategic Sales Manager Autoimmunity, Milancol-narrow-left Client:Werfen Location:Job Category:Other - EU work permit required:Yes col-narrow-right Job Reference:Job Views:4 Posted: Expiry Date: col-wide Job Description:Overview Job Summary The Strategic Sales Manager acts as a liaison between customers,...
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EEMEA - Strategic Sales Manager Autoimmunity
2 settimane fa
Milan, Italia Altro A tempo pienoSocial network you want to login/join with: EEMEA - Strategic Sales Manager Autoimmunity, Milancol-narrow-left Client:Werfen Location:Job Category:Other - EU work permit required:Yes col-narrow-right Job Reference:Job Views:4 Posted: Expiry Date: col-wide Job Description:Overview Job Summary The Strategic Sales Manager acts as a liaison between customers,...
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Strategic Sales Manager Autoimmunity
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Milan, Italia Altro A tempo pienoStrategic Sales Manager Autoimmunity - EEMEAWerfen is a growing, family‑owned, innovative company founded in 1966 in Barcelona, Spain.We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we...
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Milan, Italia Altro A tempo pienoStrategic Sales Manager Acute Care EEMEAJoin to apply for the Strategic Sales Manager Acute Care EEMEA role at WerfenWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant....
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