Technology Operations Engineer, Amazon Studios

Technology Operations Engineer, Amazon StudiosJob ID: | Amazon.com Services LLCAre you interested in shaping the future of entertainment? Prime Video's technology teams are creating best‑in‑class digital video experiences.As a Prime Video technologist, you’ll have end‑to‑end ownership of the product, user experience, design, and technology required to deliver state‑of‑the‑art experiences for our customers. You’ll get to work on projects that are fast‑paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill‑sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes youPrime Video is a premium streaming service that offers a vast collection of digital videos—all with the ease of customers finding what they love to watch in one place.Amazon Studios is the movies and television development and production arm of Amazon. We produce original content and license studio programs worldwide in exclusive service of Amazon’s Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.Amazon Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization.The Technology Operations Engineer will have an excellent understanding of computer components (hardware and software) and a demonstrated willingness to learn and apply new technology.A successful candidate will demonstrate a technical aptitude, and the ability to deal effectively with people in a wide variety of situations. They will be able to prioritize a multitude of concurrent issues and demonstrate a proven ability to operate in complex environments. You’ll provide first‑ and second‑tier technical support, contribute to enterprise cross‑functional projects, and interact with software developers, executives, vendors, and other support teams.Key Job ResponsibilitiesYour responsibilities will contribute to supporting network, technology, software, and devices across Amazon Studios global productions. TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (development, engineering, programming, and marketing). We work in a team environment and regularly interact with production personnel and studio executives at all levels.Regular activities include systems administration, troubleshooting, issue prioritization, root‑cause analysis, problem solving, and escalation across a variety of software and hardware environments.A Day in the LifeTechOps Engineers drive the execution and improvement of key service delivery processes throughout the content production lifecycle and the global Studios organization. You will support hardware devices, manage software applications, provide a positive customer‑service experience, and partner daily with cross‑functional partners.About the TeamOur TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (content development, software engineering, content programming, and marketing). We work in a team environment and regularly collaborate with studio production personnel and studio executives at all levels.Basic Qualifications4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience5+ years of Linux experience5+ years of systems engineering experienceBachelor's degree in Systems Engineering, Computer Science, or related field (or relevant work experience)Experience in scripting languages such as Python, Java, Perl, PHP, Ruby, Bash, or equivalentPreferred QualificationsKnowledge of TCP/IP and networking protocols such as HTTP and DNSExperience designing and developing scripts to automate operational burdens and reviewing scripting changes for maintainability, scalability, and securityExperience working in a 24/7 production environmentExperience with service‑oriented architecture and web servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff; and following all federal, state, and local laws and Company policies.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr