Customer e shop assistance

12 ore fa

Venice, Italia Dorado Srl - Exclusion A tempo pieno

Job description Dorado S.r.l. ricerca un/a Customer e shop assistance, addetta al centralino e al servizio clienti da inserire nel Team dell’ufficio per sostituzione maternità.Azienda Azienda leader nel settore del pet food con il marchio Exclusion, inserita in un contesto di espansione, con distribuzione internazionale in 30 paesi, con sede a Cona (Venezia). Grande Azienda con organico di 120 persone, si distingue per un ambiente lavorativo orientato all'innovazione e alla qualità.Job description ·Customer care e relazioni con il pubblico attraverso supporto telefonico, posta elettronica, Zendesk ·SupportoReceptionist, ricezione e smistamento telefonate ·Supporto informazioni spedizioni: assistenza clienti e agenti per sollecito spedizioni e consegne ·Prenotazioni Hotel e ristoranti per eventi aziendali ·Supporto gestione ordini ·La figura riporterà al commercial managerCompetenze ed esperienza Un/a Customer e shop assistance di successo dovrebbe avere: Diploma Competenze comunicative Competenze digitali (conoscenza pacchetto office) Buone capacità di problem-solving e attitudine al miglioramento continuo Empatia nel creare relazioni professionali Empatia e predisposizione all’ascolto nelle relazioni con la clientela In linea con i valori aziendali R.E.T.I. Buona conoscenza lingua ingleseCompleta l'offerta Formazione per lo svolgimento delle mansioni Contratto per sostituzione maternità Accesso a programmi di Welfare Aziendale. Ambiente lavorativo orientato alla collaborazione e alla qualità. L'orario di lavoro sarà dal lunedì al giovedì dalle 8.00 alle 13 e dalle 13.30 alle 17.15, il venerdì dalle 8.00 alle 13.00 L'inquadramento sarà secondo il CCNL Alimentari Industria (con tredicesima+quattordicesima).Non verranno prese in considerazione candidature non in linea con il profilo ricercato e senza CVTraining -La persona viene formata adeguatamenteData needed -Da subito Settore -Produzione pet food Tipo impego -Tempo pieno

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