Customer Success Manager

16 ore fa


Milan, Italia DotForce Italia A tempo pieno

Ricerchiamo una risorsa da inserire come Customer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALI- Gestione del portafoglio clienti e supporto continuativo post-vendita - Gestione dei rinnovi di abbonamenti e contratti tramite CRM - Utilizzo del software di preventivazione per offerte e rinnovi - Inserimento ed evasione degli ordini verso i fornitori - Coordinamento e comunicazione con vendor e partner tecnologici - Aggiornamento puntuale del CRM e della documentazione commerciale - Supporto alle attività amministrative e operative legate al ciclo di vita del clienteREQUISITI- Esperienza, anche breve, in ruoli di Customer Success,



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