Manager of Customer Success

2 giorni fa


Milan, Italia Trustpilot, Inc. A tempo pieno

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trustAs a Manager, Customer Success, you lead a team of Customer Success Managers who own customer value, adoption, and retention across our Italian market.Your primary focus is ensuring customers achieve measurable success and remain long-term advocates for Trustpilot.You are accountable for the team’s customer outcomes - driving Business Adoption, high Gross Renewal Rates (GRR) and Net Promoter Scores (NPS) through strong coaching, operational excellence, and cross-functional alignment with



  • Milan, Italia Pentera A tempo pieno

    Must be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in English Accelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...


  • Milan, Italia Cato Networks A tempo pieno

    A leading technology company in Milano is seeking a Senior Customer Success Manager for the Italy region. This role involves being a trusted advisor, ensuring customer success through relationships and technical guidance. Candidates should have over 5 years of SaaS experience, excellent communication skills, and a knack for understanding customer needs. You...


  • Milan, Italia Cato Networks A tempo pieno

    At Cato Networks, we have a team of veteran technology and security experts, looking to change the world. We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.Welcome to the future of cloud networking and security!Cato Networks is the first company to converge enterprise...


  • Greater Milan Metropolitan Area, Italia Cynet Security A tempo pieno

    We are seeking a customer-centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high-value journey where KPIs are met, risks are addressed early, and forecasting is accurate. You will work closely with Sales to grow strategic...


  • Milan, Italia Complaion A tempo pieno

    🤔 Descrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. 🏌️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la...


  • Milan, Italia Hudl A tempo pieno

    A sports technology company based in Milan is seeking a Customer Success Manager to support professional soccer teams. The role involves managing post-sale relationships, ensuring client retention, and providing strategic advice. Candidates should be fluent in English and one other language, possess CRM experience, and have a background in soccer. The...


  • Milan, Italia Cynet Security A tempo pieno

    Director of Partner Success - Southern & Eastern Europe We are seeking a customer‑centric Director of Partner Success to lead and scale our Partner Success Management (PSM) team in Southern Europe. Your primary focus will be on retention, ensuring customers and partners experience a consistent, high‑value journey where KPIs are met, risks are addressed...


  • Milan, Italia Trustpilot, Inc. A tempo pieno

    A leading customer review platform is seeking a Manager, Customer Success to lead a team in Milan. The role focuses on ensuring customer satisfaction and driving adoption through effective leadership and data analysis. Candidates should have experience in SaaS environments, fluency in Italian and English, and strong CRM skills. The position offers a hybrid...

  • Customer Success

    1 settimana fa


    Milan, Italia AlfaDocs.com A tempo pieno

    At AlfaDocs, we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration. We take pride in our...


  • Greater Milan Metropolitan Area, IT Complaion A tempo pieno

    Descrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. ️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...