Digital & Customer Success Specialist ITA
2 settimane fa
Digital & Customer Success Specialist ITA EUR 40.000 - 60.000Digital & Customer Success Specialist ITA Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over 2,800 employees in 16 branches and more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games.Your Role Detail‑oriented and customer‑focused Digital & Customer Success Specialist to ensure successful activation of Technogym Digital Ecosystem, proactively supporting clients in achieving success on the most suitable KPIs. You will generate best practices on Customer Success that support the sales team in maximizing product penetration and positioning, and contribute to maximise the number of people actively using the mywellness cloud platform, exploiting any upsell opportunity on software, devices and services.Your Impact Guide new customers through onboarding, setup, and training to ensure effective adoption and understanding of the product.Build and maintain strong, trust‑based relationships with customers to understand their goals, challenges, and success criteria.Proactively engage with customers through multiple channels to monitor satisfaction, provide support, and collect feedback.Educate customers on product features, updates, and best practices to maximize value and achieve desired outcomes.Collaborate with cross‑functional teams (sales, marketing, product, support) to deliver seamless and consistent customer experience.Address and resolve customer issues promptly, ensuring high level of satisfaction and retention.Manage customer accounts, including renewals, upsells, and cross‑sells, to drive growth and meet revenue targets.Monitor usage and adoption data to identify at‑risk accounts and develop proactive retention strategies.Gather and analyze customer feedback to identify trends, areas for improvement, and opportunities for product enhancement.Develop customer success plans, training materials, and documentation to support long‑term engagement and product utilization.Promote customer advocacy by identifying satisfied clients for testimonials, case studies, and referrals, contributing to brand reputation and growth.About You Passionate about working out, enthusiastic, proactive, and down‑to‑earth with excellent
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Digital & Customer Success Specialist ITA
2 settimane fa
Bologna, Italia MecVel A tempo pienoDigital & Customer Success Specialist ITA EUR 40.000 - 60.000 Digital & Customer Success Specialist ITA Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has...
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Digital & Customer Success Specialist ITA
2 settimane fa
bologna, Italia Altro A tempo pienoDigital & Customer Success Specialist ITA EUR 40.000 - 60.000Digital & Customer Success Specialist ITA Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has...
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Digital & Customer Success Specialist ITA
3 settimane fa
Bologna, Italia MecVel A tempo pienoDigital & Customer Success Specialist ITA EUR 40.000 - 60.000 Digital & Customer Success Specialist ITA Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has...
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Digital & Customer Success Specialist ITA
3 settimane fa
Bologna, Italia Dr. Martens plc A tempo pienoDigital & Customer Success Specialist ITA MecVel Bologna EUR 40.000 - 60.000 Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story...
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Digital & Customer Success Specialist ITA
3 settimane fa
bologna, Italia MecVel A tempo pienoDigital & Customer Success Specialist ITAEUR 40.000 - 60.000Digital & Customer Success Specialist ITAJoin to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has...
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Digital & Customer Success Specialist ITA
3 settimane fa
bologna, Italia Dr. Martens plc A tempo pienoDigital & Customer Success Specialist ITAMecVelBolognaEUR 40.000 - 60.000Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of...
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Digital & Customer Success Specialist — ITA
3 settimane fa
Bologna, Italia Dr. Martens plc A tempo pienoA leading fitness company in Bologna is seeking a Digital & Customer Success Specialist to drive client success in using Technogym’s digital products. The ideal candidate will have at least 3 years of experience in digital sales, demonstrate strong relationship management and analytical skills, and engage proactively to ensure customer satisfaction and...
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Digital Customer Success
3 settimane fa
Bologna, Italia MecVel A tempo pienoA leading fitness and wellness company is seeking a Digital & Customer Success Specialist to drive client engagement and optimize product utilization. The ideal candidate will be passionate about fitness and have a proven track record in digital sales. Responsibilities include guiding customers through onboarding, monitoring satisfaction, and managing...
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BACK OFFICE
6 giorni fa
Bologna, Italia Altro A tempo pienoCHI SIAMO? Cadac Group srl, Autodesk Platinum Partner con sedi a Milano, Roma, Bari, Bologna, Crema, Napoli, Torino e Madrid; in qualità di System Integrator aiutiamo professionisti e aziende a realizzare la trasformazione digitale nella progettazione industriale e civile basata su tecnologia Autodesk e siamo alla ricerca di una figura di :BACK OFFICE &...
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Manager of Customer Success
2 giorni fa
Bologna, Emilia-Romagna, Italia Delera A tempo pienoStiamo cercando un/una Customer Success Manager per DeleraSei appassionato/a di relazioni con i clienti e di accompagnare gli imprenditori verso risultati concreti? Vuoi entrare in un'azienda innovativa che supporta oltre 2.850 PMI con soluzioni tecnologiche avanzate?In Delera cerchiamo una figura empatica, consulenziale e orientata al cliente da inserire...
