Customer Success Lead
4 giorni fa
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Lead in Bulgaria . As a Customer Success Lead, you will manage a team of Customer Success Managers (CSMs) across the EMEA region. Your primary mission is to ensure customers are achieving maximum value from the platform, while scaling the success function for growth. You will lead by example, developing processes, playbooks, and automation to improve customer impact and drive team efficiency. In this role, you’ll collaborate with cross-functional teams, build strong relationships with strategic customers, and lead efforts to drive long-term success and customer retention. This is an exciting opportunity to define and shape the customer success function at a rapidly growing company in a dynamic, remote-first environment. Accountabilities Lead and develop a high-performing team of CSMs, focusing on customer retention, satisfaction, and value realization. Design and implement scalable processes, playbooks, and automations to optimize team performance and customer outcomes. Partner closely with Sales, Product, and Support teams to ensure a seamless customer experience and align efforts with company goals. Use data and insights to track customer health, identify risks, and proactively address challenges. Establish strong communication channels within the team and across departments to ensure customer success initiatives align with company strategy. Own territory planning and resource allocation, ensuring that CSMs are strategically focused on key priorities. Advocate for customers internally, sharing feedback to improve the product and customer experience. Foster a positive team culture through mentorship, regular feedback, and career development opportunities. Requirements At least 2 years of experience managing a team, with a focus on hiring, developing, and retaining top talent. Over 10 years of experience in Customer Success,
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Customer Success Lead
2 settimane fa
emilia romagna, Italia Medium A tempo pienoOverview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Lead in Bulgaria . As a Customer Success Lead, you will manage a team of Customer Success Managers (CSMs) across the EMEA region. Your primary mission is to ensure customers are achieving maximum value from the platform, while scaling...
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Customer Success Lead — Remote-First Growth
2 settimane fa
emilia romagna, Italia Medium A tempo pienoA dynamic tech company is seeking a Customer Success Lead to enhance customer experience and satisfaction in a remote-first environment. The ideal candidate will manage a team, foster relationships with clients, and implement automation to improve outcomes. Applicants should have over a decade of experience in customer-facing roles, particularly within tech...
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Customer Success Lead — Remote-First Growth
4 giorni fa
emilia romagna, Italia Medium A tempo pienoA dynamic tech company is seeking a Customer Success Lead to enhance customer experience and satisfaction in a remote-first environment. The ideal candidate will manage a team, foster relationships with clients, and implement automation to improve outcomes. Applicants should have over a decade of experience in customer-facing roles, particularly within tech...
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Customer Success
1 settimana fa
emilia romagna, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success in Bulgaria . Accountabilities: Own and continuously improve the end-to-end customer experience, defining scalable customer success strategies aligned with business growth objectives. Establish, track, and optimize KPIs, workflows, and team...
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Customer Success
1 settimana fa
emilia romagna, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success in Bulgaria . Accountabilities: Own and continuously improve the end-to-end customer experience, defining scalable customer success strategies aligned with business growth objectives. Establish, track, and optimize KPIs, workflows, and team...
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Customer Success Manager
7 giorni fa
emilia romagna, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager – Media Buying in Bulgaria. This role sits at the heart of customer growth and long‑term success within a performance‑driven adtech environment. You will own client relationships end to end, acting as a trusted advisor for media...
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Customer Success Manager
5 giorni fa
emilia romagna, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in Bulgaria . This role offers an exciting opportunity to act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. You will manage the full customer...
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Digital & Customer Success Specialist ITA
1 settimana fa
Reggio Emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITABolognaEUR 40.000 - 60.000Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
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Digital & Customer Success Specialist ITA
1 settimana fa
Reggio Emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITA Bologna EUR 40.000 - 60.000 Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
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Reggio Emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITA Bologna EUR 40.000 - 60.000 Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
