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Enterprise Customer Success Executive

2 settimane fa


Milan, Italia BizAway A tempo pieno

We are looking for a driven and enthusiastic Enterprise Customer Success Executive (m/w/d), who desires to contribute to the growth and success of our Sales Team.Your role in BizAway Manage and grow a portfolio of existing clients Onboard new corporate clients on our platform, to make sure they are 100% up and running Craft high-level onboarding documentation like user guides, videos, training materials etc. Identify client growth opportunities and hit upselling targets Conduct deep business reviews with corporate accounts to drive mutual success plans Monitor and report existing and potential threats, to help us maintain our 0 churn rate Work with the whole Sales Team in a positive feedback loop Proactively propose actions, strategies, and campaigns to improve internal processes and enhance growth Your basic qualifications  Native level of Italian and fluent English 2+ year experience working in a key