Sales & Business Development Coordinator
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In this role you will support the commercial growth of DHL eCommerce Italy through lead generation, marketing, events, and sales support. You will act as a trusted advisor to customers, helping optimize their logistics and eCommerce supply chain while driving revenue and margin. You will work with cross-functional teams to ensure timely responses and coordinated proposals. This is an international, growth-focused position with a hands-on impact on strategy and execution.
Responsabilità Identify and qualify potential customers through market research, digital channels, events, and networking
Support management of sales leads and opportunities in the CRM system
Conduct initial prospect outreach and coordinate follow-up with the Sales team
Maintain and update prospect databases for data accuracy
Provide administrative and operational support to the sales force across the national territory
Assist with customer presentations, commercial proposals, and sales documentation
Support sales performance tracking and reporting
Coordinate with internal departments to ensure timely responses to customer requests and opportunities
Support preparation and submission of tenders, RFPs, RFQs, and commercial proposals
Coordinate information collection from internal stakeholders
Ensure compliance with tender requirements, deadlines, and submission processes
Maintain organized tender documentation and templates
Coordinate internal and external communication to enhance brand awareness
Support creation of marketing materials, presentations, newsletters, case studies, and social media content
Collaborate to ensure consistent messaging across channels
Organize participation in industry events and manage logistics
Plan and coordinate corporate events and customer meetings
Measure event effectiveness and provide post-event reporting
Requisiti fondamentali Bachelor's degree in Business Administration, Marketing, Communications, Economics, or related field
2-5 years of experience in sales support, marketing coordination, business development, or similar role
Experience in logistics, transportation, eCommerce, or B2B services advantageous
Proficiency in Microsoft PowerPoint and Excel
Experience with CRM systems preferred
Fluency in English (written and spoken) mandatory
Strong organizational, communication, and interpersonal skills
Customer-oriented mindset
Ability to manage multiple priorities and deadlines
Attention to detail and proactive problem-solving
Team player with cross-functional collaboration and commercial awareness
Strong organizational skills
Excellent communication and interpersonal abilities
Customer-oriented mindset
PowerPoint
Excel
CRM systems
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