Customer Service Manager
1 settimana fa
Descrizione del RuoloSinthema, società di ricerca personale qualificato specializzata nei settori del tessile e moda, è alla ricerca di un Responsabile Customer Service Wholesale Italia per un prestigioso brand del settore fashion premium. La figura sarà il punto di riferimento per le seguenti attività:Coordinare un team di 6–7 persone (back office e supporto agenti)Gestire clienti diretti wholesale (grandi department store) e indiretti tramite agentiRappresentare il punto di escalation per problematiche complesseGarantire l'applicazione delle procedure e l’uso efficace del CRM avanzatoTradurre strategie commerciali in newsletter e campagne promozionali, in sinergia con la Direzione CommercialeResidenza: Milano o zone ben collegate, o interesse al trasferimentoEsperienza: 5–7 anni in ruoli di coordinamento nel customer service wholesale moda premiumBackground: Esperienza in aziende con volumi significativi e gestione di migliaia di clientiLeadership: Capacità di gestire team complessi e abitudine a ritmi intensi e processi articolatiCompetenze:Avanzate in CRM e digital tools, con capacità di trasformare dati in strategie di fidelizzazioneLingue: Italiano madrelingua e inglese fluenteCosa Offre l'AziendaRetribuzione: Negoziabile intorno ai 60K € lordi annuiTipologia contrattuale: assunzione a tempo indeterminatoOpportunità di crescita: Ambiente stimolante con focus sulla crescita personale e professionaleInformazioni UtiliLa posizione è basata a Milano, con modalità full-time.#J-18808-Ljbffr
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Customer service specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Logistics & SAP Customer Service Specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoA logistics company in Milan seeks a Customer Service professional responsible for effective management of customer orders and service incidents. You will manage sales orders from reception to delivery, ensuring compliance with service agreements and data management. The ideal candidate has experience in Customer Service, works in an SAP environment, and is...
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Customer Service Manager
1 settimana fa
Via Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
2 settimane fa
Via Milano, Italia Azienda Anonima A tempo pienoWe are supporting afast-growing consumer goodscompany in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre- and...
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Customer Service Manager
2 settimane fa
Via Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
2 settimane fa
Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
1 settimana fa
milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
7 giorni fa
Milano, Italia Page Personnel Italia A tempo pienoLa risorsa inserita nel ruolo di Customer Service Manger si occuperà di: - Coordinamento delle attività del team (4 persone) - Gestione operativa dei clienti Key Account (gestione degli ordini, monitoraggio spedizioni, supporto post vendita) - Monitoraggio KPI's e creazione di reportistica - Gestione di problematiche complesse - Supporto alla Direzione...
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Team Manager Customer Service
4 settimane fa
Via Milano, Italia Chaberton Professionals A tempo pienoChaberton Professionals, divisione di Chaberton Partners dedicata alla ricerca e selezione di profili di Middle and Top Management, è attualmente alla ricerca di un/a Team Manager Customer Service - Credit Risk, per una multinazionale leader nei servizi di mobilità e soluzioni per la gestione delle flotte aziendali, sede Milano.Principali...
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Customer Service Manager
2 settimane fa
Milano, Italia Ingenico Group A tempo pienoCustomer Service Manager Date: Sep 25, 2025 Company: Location: Milano, IT, 20157 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments...
