Enterprise Customer Success Manager
2 giorni fa
Enterprise Customer Success Manager (CSM) – Smart ContainersJoin Us as an Enterprise Customer Success Manager (E‑CSM) – Smart Containers & Supply Chain Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Enterprise CSM to drive adoption, growth, and long‑term success for our Smart Containers line of business.Why You’ll Love Working HereAs a key member of ORBCOMM’s International Sales team, you’ll act as a trusted consultative partner, deeply embedded within the client’s organization to understand their structure, priorities, KPIs, and decision‑making processes. Your mission: help customers fully realize the ROI of our IoT solutions through insights, value mapping, and strategic engagement.This high‑impact role blends product expertise, business analysis, change management, and executive stakeholder alignment to deliver meaningful, measurable improvements. You’ll work cross‑functionally to elevate adoption, strengthen relationships, and influence strategic decisions that optimize operations and unlock growth.Enjoy a hybrid schedule—combine a strong on‑site presence to drive customer success with the flexibility to connect remotely from any of the following Alpine regions: Rhône‑Alps (France), Turin area (Italy), or Vorarlberg (Austria).What You’ll DoDrive Measurable Customer Value & ROIDefine baseline KPIs and co‑create ROI models tailored to container logistics and maritime operationsTrack and communicate progress, highlighting measurable outcomes and strategic improvementsIdentify operational inefficiencies related to the baselined KPIs, and recommend best practices to maximize adoption and impactOversee governance and execution of pilot programs to ensure alignment with customer needsLeverage Deep Product ExpertiseDevelop expert‑level knowledge of ORBCOMM’s Smart Containers solutions, integrations, and industry applicationsTranslate product capabilities into business value tied to container visibility, asset utilization, and supply chain optimizationShare insights and best practices across accounts and internal teamsProactively identify expansion opportunities that enhance container operations and client successAct as an Embedded Client PartnerImmerse in customer environments to understand enterprise structure, workflows, and decision‑making dynamicsBuild trust‑based relationships with influencers and operational teams in maritime and container logisticsMap stakeholder ecosystems and monitor risk indicatorsAdvise customers on process optimization, KPI improvement, and maximizing platform utilizationCollaborate Cross‑FunctionallyPartner with
-
Enterprise Customer Success Manager
2 giorni fa
Moncalieri, Italia ORBCOMM A tempo pienoEnterprise Customer Success Manager (CSM) – Smart Containers Join Us as an Enterprise Customer Success Manager (E‑CSM) – Smart Containers & Supply Chain! Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Enterprise CSM to drive adoption, growth, and long‑term...
-
Enterprise Customer Success Manager
2 giorni fa
moncalieri, Italia ORBCOMM A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersJoin Us as an Enterprise Customer Success Manager (E‑CSM) – Smart Containers & Supply Chain! Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Enterprise CSM to drive adoption, growth, and long‑term...
-
Enterprise Customer Success Manager
2 giorni fa
Moncalieri, Italia Orbcomm A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersJoin Us as an Enterprise Customer Success Manager (E-CSM) – Smart Containers & Supply Chain!Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders?At ORBCOMM, we're seeking a highly skilled Enterprise CSM to drive adoption, growth, and long-term success for...
-
Enterprise Customer Success Manager
2 giorni fa
Moncalieri, Italia Orbcomm A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersJoin Us as an Enterprise Customer Success Manager (E-CSM) – Smart Containers & Supply Chain!Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders?At ORBCOMM, we're seeking a highly skilled Enterprise CSM to drive adoption, growth, and long-term success for...
-
Enterprise Customer Success Manager
2 giorni fa
Moncalieri, Italia Orbcomm A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersJoin Us as an Enterprise Customer Success Manager (E-CSM) – Smart Containers & Supply Chain!Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders?At ORBCOMM, we're seeking a highly skilled Enterprise CSM to drive adoption, growth, and long-term success for...
-
Enterprise Customer Success Manager
4 giorni fa
Moncalieri, Italia ORBCOMM A tempo pienoEnterprise Customer Success Manager (CSM) – Smart Containers Join Us as an Enterprise Customer Success Manager (E‑CSM) – Smart Containers & Supply Chain! Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Enterprise CSM to drive adoption, growth, and long‑term...
-
Enterprise CSM: IoT
4 giorni fa
Moncalieri, Italia ORBCOMM A tempo pienoA leading IoT solutions provider is seeking an Enterprise Customer Success Manager in Moncalieri, Italy. This role focuses on driving value for clients in the maritime sector through strategic partnerships, product expertise, and customer engagement. Ideal candidates will have 5-10 years of relevant experience, strong communication skills, and a solid...
-
Enterprise CSM: IoT
2 giorni fa
Moncalieri, Italia ORBCOMM A tempo pienoA leading IoT solutions provider is seeking an Enterprise Customer Success Manager in Moncalieri, Italy. This role focuses on driving value for clients in the maritime sector through strategic partnerships, product expertise, and customer engagement. Ideal candidates will have 5-10 years of relevant experience, strong communication skills, and a solid...
-
Operation Manager
2 settimane fa
Moncalieri, Italia METRO Italia A tempo pienoDescrizione dell'azienda METRO è un’azienda internazionale leader nel commercio all'ingrosso nel settore HoReCa, specializzata nel servire le esigenze di alberghi, ristoranti e catering, nonché i commercianti indipendenti. Presente in Italia in 16 regioni con circa 4.000 dipendenti e 49 punti vendita. E tu, hai passione per la ristorazione e...
-
Operations Manager
20 ore fa
Moncalieri, Italia METRO Italia A tempo pieno**Descrizione dell'azienda** METRO è un’azienda internazionale leader nel commercio all'ingrosso nel settore HoReCa, specializzata nel servire le esigenze di alberghi, ristoranti e catering, nonché i commercianti indipendenti. Presente in Italia in 16 regioni con circa 4.000 dipendenti e 49 punti vendita. E tu, hai passione per la ristorazione e...
