Customer Success Manager
3 giorni fa
About This Opportunity At Docebo AI we help teams move faster, perform better, and focus on the work that truly matters. Our learning platform uses smart, time‑saving tools to personalize training, cut busywork, and make learning feel like a superpower. We are building the future of learning with a team that loves to challenge the status quo. If you are excited by the idea of using AI to improve real people’s work‑life, you are in the right place. The Customer Success Manager empowers Docebo customers to connect their goals and challenges with solutions in our platform, increasing adoption to ensure value realization and renewal. You will work with a portfolio of customers as determined by current business requirements. ResponsibilitiesAct as the primary contact and advocate for Docebo customers. Provide best‑practice guidance on LMS adoption and use‑case expansion, helping customers maximize an LMS (Docebo) for best‑in‑class learning programs and strategy. Translate business and learning strategy into real‑life solutions and successful implementation. Master the Docebo product suite and serve as an expert resource for customers on configuration, leverage, and expansion. Manage customer expectations across Docebo products, processes, services, and resources. Lead deal‑related escalations with support from your direct manager. Work with multiple stakeholders and personas, including LMS administrators, system owners, technical resources, decision makers, and executives. Analyze and prioritize business and technical requirements, guiding customers on how to implement them within Docebo. Explain complex technical concepts to non‑technical, business‑oriented audiences with varied backgrounds. Manage
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Customer Success Manager
3 giorni fa
Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager
3 giorni fa
Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Senior Customer Success Manager
2 giorni fa
Turbigo, Italia Adobe A tempo pienoThe OpportunityWithin the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi‑regional strategic...
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Strategic ServiceNow Customer Success Manager
3 giorni fa
Turbigo, Italia ServiceNow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio. The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach. The ideal candidate has extensive experience in SaaS...
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Strategic ServiceNow Customer Success Manager
3 giorni fa
Turbigo, Italia ServiceNow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio. The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach. The ideal candidate has extensive experience in SaaS...
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Customer Success Manager
3 giorni fa
Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager
3 giorni fa
turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager, Senior Manager
2 giorni fa
Turbigo, Italia Salesforce A tempo pienoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessOverviewAbout Salesforce. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a...
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Senior Customer Success Manager
1 giorno fa
turbigo, Italia Adobe A tempo pienoThe OpportunityWithin the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi‑regional strategic...
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Senior Customer Success Manager
2 giorni fa
Turbigo, Italia Adobe A tempo pienoThe Opportunity Within the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization. As a Customer Success Manager you will maximize value realization and return on investment in complex multi‑regional strategic...
