(Senior) Operations Specialist
6 giorni fa
(Senior) Operations SpecialistWe are hiring for the Italian Operations Team to support the General Manager launch and grow Bolt ride-hailing vertical in Italy. In the team, the (Senior) Operations Specialist, Driver will own driver acquisition, engagement and retention. The role is designed to quickly extend its scope and responsibilities over time, as the Italian market grows. We are seeking a data-driven and passionate individual who is eager to professionally grow fast in a challenging and fast-paced environment. You will deliver results with a strong bias for action supported by the obsession for high standards and by an “invent & simplify” mindset, which will be key to launching a new business from scratch. Location: Milano, ItalyAbout the roleYou will own the acquisition, engagement and retention of drivers in existing and new cities. The role will initially cover both drivers acquired individually (B2C) and through partnerships with SMEs (B2B), i.e. fleet/taxi companies.Main tasks and responsibilities:Individual drivers (B2C): Monitor and optimize the acquisition funnel, from leads to ready-to-drive drivers: own and optimize processes adopted by CS/BPO teams (incl. SOPs), be the POC of CS/BPO teams and monitor their performanceIndividual drivers (B2C): Manage the existing driver base: be the community manager to keep drivers active and productive (e.g. through recurring communication/ newsletters/Whatsapp groups) and own CS processes and knowledge baseFleet/taxi companies (B2B): Launch pilots with new partners: onboard, train, and activate new partnersFleet/taxi companies (B2B): Build bonds with our existing partners and be their POC to address inquiries and promptly resolve operational issuesFleet/taxi companies (B2B): Monitor partner KPIs (e.g. utilization, acceptance rate, ETAs, quality metrics) and implement targeted actions to drive improvementsAbout you:You have 3+ years of experience in Tech startups, Consulting, Investment Banking or other relevant high-growth and fast‑paced organizations requiring some extent of zero-to-one growth ; nice-to-have functional experience: experience in Sales/
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(Senior) Operations Specialist
12 ore fa
Via Milano, Italia Bolt A tempo pienoSenior Operations Specialist, DriverJoin to apply for the (Senior) Operations Specialist role at Bolt.We are hiring for the Italian Operations Team to support the General Manager launch and grow Bolt ride-hailing vertical in Italy. In the team, the (Senior) Operations Specialist, Driver will own driver acquisition, engagement and retention. The role is...
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(Senior) Operations Specialist
6 giorni fa
Via Milano, Italia Bolt A tempo pieno(Senior) Operations Specialist We are hiring for the Italian Operations Team to support the General Manager launch and grow Bolt ride-hailing vertical in Italy. In the team, the (Senior) Operations Specialist, Driver will own driver acquisition, engagement and retention. The role is designed to quickly extend its scope and responsibilities over time, as the...
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Senior Driver Growth
6 giorni fa
Via Milano, Italia Bolt A tempo pienoA fast-growing tech company, seeks a (Senior) Operations Specialist in Milan to lead driver acquisition, engagement, and retention for ride-hailing services. The specialist will handle both individual drivers and partnerships with fleets, ensuring optimal performance. Candidates should have 3+ years in high-growth environments, be hands-on, and possess a...
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(Senior) Operations Specialist
1 giorno fa
Milano, Italia Bolt A tempo pienoSenior Operations Specialist, DriverJoin to apply for the (Senior) Operations Specialist role at Bolt.We are hiring for the Italian Operations Team to support the General Manager launch and grow Bolt ride-hailing vertical in Italy.In the team, the (Senior) Operations Specialist, Driver will own driver acquisition, engagement and retention.The role is...
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Senior Compliance Lead
1 settimana fa
Via Milano, Italia Tether Operations Limited A tempo pienoA leading digital finance company is seeking a Senior Compliance Specialist to implement and monitor compliance framework across various regulatory domains. This strategic role includes advising on ethical practices, conducting training, and managing compliance risks. Ideal candidates have a Bachelor's degree in Law or Finance, 3-5 years of relevant...
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Fashion Operations Specialist
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Via Milano, Italia The Attico A tempo pienoUn brand emergente nel settore moda cerca un/a Operations Specialist per il team Operations. La figura ideale avrà esperienza in acquisti nel settore abbigliamento e ottima conoscenza dell'inglese. Le mansioni includono la gestione delle anagrafiche prodotto, planning delle consegne e movimentazione magazzino. Richiesta padronanza di Excel e Power Point. Si...
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Via Milano, Italia The Attico A tempo pienoOperations Specialist- Sostituzione MaternitàSiamo alla ricerca di un/a Operations Specialist da inserire nel Team Operations.Le sue principali mansioni saranno le seguenti:creazione anagrafiche prodottoelaborazione fabbisogni materie prime, semilavorati e packaging e relativa gestione degli ordini di produzione con i fornitorigestione planning consegne...
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Senior Compliance Specialist — Remote, Global Risk
1 settimana fa
Milano, Italia Tether Operations Limited A tempo pienoA digital finance company is seeking a Senior Compliance Specialist to lead compliance efforts, ensuring adherence to regulations across multiple domains.You will oversee investigations, develop training, and prepare reports for stakeholders.The role requires a bachelor's degree, 3-5 years of compliance experience, and excellent analytical and communication...
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Customer Operations
12 ore fa
Via Milano, Italia GRUPPOBEA SPA A tempo pienoUn'azienda leader nel settore del design cerca un Customer Operations Specialist per gestire contratti e ordini clienti. Si richiedono buone competenze organizzative, capacità relazionali e un forte orientamento al cliente. Il candidato lavorerà in un ambiente dinamico, con responsabilità di supporto ai clienti e coordinamento con diverse aree aziendali....
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Senior HR Operations
2 settimane fa
Via Milano, Italia ProPosition Management Search A tempo pienoIl nostro cliente, leader mondiale nel settore industriale manifatturiero, sta cercando un/una: Senior HR Operations & Payroll La risorsa, riporterà al Direttore HR. Principali responsabilità: Responsabilità e coordinamento del processo di elaborazione delle buste paga Gestione delle presenze mensili e delle variabili retributive (aumenti di merito,...
