Head of CRM

11 ore fa

Rome, Italia Altro A tempo pieno

Context :AsHead of CRM , you will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems (HubSpot), from implementation and governance to training and performance optimization.Key Responsibilities Strategic Leadership & Cross-Functional Alignment Develop and lead CRM strategy to align with corporate and departmental objectives, ensuring seamless automation and data flow.Full CRM Administration Oversight Manage system configuration, user permissions, data hygiene, troubleshooting, and system enhancements.Analytics & Performance Leadership Build dashboards, monitor CRM health (data quality, segmentation), and optimize performance through insights.People Leadership & Organizational Development Grow and guide the CRM operations team, refine processes, and elevate cross‑functional collaboration and efficiency.Key Skills and Requirements Educational Background Bachelor’s or higher in Marketing, Business, or related field.Experience Minimum 5 years in CRM or marketing operations leadership, ideally with full experience in HubSpot (Marketing, Sales, Service Hubs).Technical Proficiency HubSpot Certified; adept in marketing automation, data segmentation, and CRM analytics.Soft Skills Strategic thinker, strong communicator, operationally disciplined, collaborative.Proficient in English, both in written and verbal communication.Additional Proficiency French, German, or Spanish.What can you expect from us?Space and encouragement to suggest ideas and solutionsInternational and multicultural environmentInteresting internal growthSoft skill trainingInternal Academy which is enriched day by dayUnlimited LinkedIn Learning

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