Customer Technical Specialist
2 settimane fa
3 days ago Be among the first 25 applicantsWho are we? Human and technology to scale sustainable performanceFounded in 1989, specializing in business transformation through its dual mastery of business processes and digital technologies. In the TOP10 engineering consulting companies in France, the Group is involved in service activities in the management of industrial projects, supply chain (costs, quality, deadlines, performance), architecture and development of embedded digital systems, computer systems applications. Information and Artificial Intelligence.Job Description Are you aCUSTOMER TECHNICAL SPECIALISTlooking for a new challenge? If you want to expand your reach and share your knowledge with a team of professionals, contribute to the development of your colleagues' or Clients' skills, want to consolidate your expertise and grow on innovative projects, this is your opportunityWhat This Experience Will Bring You First of all, an interesting technical challenge but also an overview of our Client's projects. We will build your career together and accompany you towards the development of new skills and technical leadership.What will your role be?Respond to requests via phone, email, or chat using the appropriate tools.Resolve first‑level issues walk around and provide clear instructions.Develop ad‑hoc procedures for problem solving according to customer needs.Record reports in the internal system.Promptly report complex issues to the technical team.QualificationsDiploma in Electronics or Aeronautics.Experience in support or customer care roles (preferred).Basic knowledge of IT tools and ticketing software.Soft skillsProblem‑solving and stress management skills.Excellent communication and active listening skills.LanguagesItalian (Fluent)English (fluent, oral and written)Additional Information Why would you take the plunge? Because Scalian is a group of specialists, carrying an ambitious development project, focused on innovation and committed to its customers where you can:Build a tailor‑made career path, varied and adapted to your desires, thanks to the variety of missions in your area of expertise and the bridges between trades.Learn by the quality of the projects on which you will intervene, in your specialty, and thanks to the large training catalog delivered by our internal Academy.Have an attractive social framework that respects everyone's needs (telework agreement, crèches, social coverage, flexibility, soft mobility, etc.).Contribute to R&D topics or participate in internal projects.Be part of a friendly team that will make work rhyme with pleasureSo want to expand the frame? Contact us to talk about it.Seniority level Mid‑Senior levelEmployment type Full‑timeJob function Customer ServiceIndustries Software Development and IT Services and IT ConsultingReferrals increase your chances of interviewing at Scalian by 2xGet notified about new Technical Specialist jobs inMilan, Lombardy, Italy .#J-18808-Ljbffr
-
Customer Technical Specialist
2 settimane fa
Milan, Italia Altro A tempo pieno3 days ago Be among the first 25 applicantsWho are we?Human and technology to scale sustainable performance Founded in 1989, specializing in business transformation through its dual mastery of business processes and digital technologies. In the TOP10 engineering consulting companies in France, the Group is involved in service activities in the management of...
-
Specialist, Customer Technical Advocate
2 settimane fa
Milan, Italia Altro A tempo pienoAs the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...
-
Technical Sales Specialist
3 settimane fa
Milan, Italia Altro A tempo pieno3 days ago Be among the first 25 applicantsDirect message the job poster from JD Ross EnergyDelivery Recruitment Consultant at JD Ross EnergyTechnical Sales Specialist – Milan, Italy (Part-Time) | Renewable Energy IndustryReady to power the future of clean energy?Be part of a global leader in renewable energy solutions as a Technical Sales Specialist in...
-
Technical Sales Specialist
1 settimana fa
Milan, Italia Altro A tempo pienoTechnical Sales Specialist – Milan, Italy | Part‑Time | Permanent | Renewable EnergyReady to shape the future of renewable energy? Join a global leader in renewable energy solutions and make an impact that matters! We’re looking for a Technical Sales Specialist to strengthen our team in Milan.This is a part‑time, permanent role where your technical...
-
Customer Service Center Front Office Specialist
2 settimane fa
Milan, Italia Altro A tempo pienoJob Description Summary Customer Service Center Front Office Specialist will act as the face of GE HealthCare to our highly valued customers and serve as the primary contact between the customer and GE HealthCare Service Support. CSC Front Office Specialist is responsible for customer calls handling and some additional tasks to support customer service...
-
Informatics Technical Specialist
2 settimane fa
Milan, Italia Altro A tempo pienoJOB DESCRIPTION: The AlinIQ Informatics Technical Specialist is a client-facing technical expert responsible for the end-to-end delivery of AlinIQ Digital Health applications. This role requires a blend of technical proficiency, strong communication skills, and critical thinking to ensure high levels of client satisfaction and successful project...
-
Global Customer Technical Advocate
2 settimane fa
Milan, Italia Altro A tempo pienoA global technology leader based in Italy is seeking a Customer Technical Advocate who will serve as the key technical interface between the company’s support team and top-tier customers. This role involves onboarding, managing technical relationships, and ensuring service improvements in optical networking. The ideal candidate will possess a Bachelor's...
-
Customer Experience Front Desk Specialist
2 settimane fa
Milan, Italia Altro A tempo pienoA leading medical technology firm is seeking a Customer Service Center Front Office Specialist in Milano, Italy. This role involves managing customer calls and emails, and collaborating with technical support. Ideal candidates will have strong communication skills and experience in customer service and call center support. A Bachelor's degree or high school...
-
Technical Sales Specialist
1 settimana fa
Milan, Italia Altro A tempo pienoTechnical Sales Specialist – Milan, Italy | Part‑Time | Permanent | Renewable Energy Ready to shape the future of renewable energy? Join a global leader in renewable energy solutions and make an impact that matters! We’re looking for aTechnical Sales Specialistto strengthen our team in Milan.This is a part‑time, permanent role where your technical...
-
Customer Service Specialist
3 settimane fa
Milan, Italia Informatica Software A tempo pienoAre you a CUSTOMER SERVICE SPECIALIST looking for a new challenge?If you want to expand your reach and share your knowledge with a team of professionals, contribute to the development of your colleagues' or Clients' skills, want to consolidate your expertise and grow on innovative projects, this is your opportunity!What this experience will bring you First...
