Senior Support Engineer
6 giorni fa
Join to apply for the Senior Support Engineer role at BESTSECRET GroupBESTSECRET is the leading European online destination for premium and luxury off‑price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high‑end shopping experience. Internally, BESTSECRET serves its brand partners by clearing overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed, invitation‑only membership, longstanding brand partner and customer relationships, and a tech‑focused mindset. BESTSECRET has a strong track record of profitable growth, generating preliminary revenues of approximately EUR 1,415 million in 2024 and employing around 2,300 people from over 90 nations.The Senior Support Engineer will act as an interface between business departments and the related IT teams in the areas of Webshop, Content Production, and Campaign Planning. The role is responsible for independent and preventive troubleshooting using existing monitoring systems, and serves as the central point of contact for service and fault requests related to internal software applications.ResponsibilitiesSupporting campaign management with technical implementationSingle point of contact for support requests related to service requests, incidents, bugs and problems with the related (web) applications, reacting within mandatory SLAsDocumentation and ticket processing in Jira and ServiceNowPrioritization, planning and implementation of necessary measures for operational service requestsIndependently managing the prioritization and fixing of problems with support from the development team or other technical departmentsManaging bulk database reports or updates using SQLCreation and maintenance of process definitions in the knowledge databaseManagement of user accountsQualificationsSound SQL experience, including querying and analyzing dataIncident management and process understandingExperience with ticket systemsKnowledge of agile methodsPractical experience with scripting, bulk data handling, Git, Jira, Confluence, ServiceNowStrong English skills required; German is a plusAt BESTSECRET, diversity isn’t just a trend – it’s our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join our mission toward a more vibrant and inclusive future.Get notified about new Senior Support Engineer jobs in Milan, Lombardy, Italy.#J-18808-Ljbffr
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Senior Sales Engineer
1 settimana fa
Via Milano, Italia Rocket Software A tempo pienoJoin to apply for the Senior Sales Engineer role at Rocket Software. It’s fun to work in a company where people truly BELIEVE in what they’re doing! Job Description Summary The Senior Sales Engineering role will support
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Senior Support Engineer
6 giorni fa
milano, Italia BESTSECRET Group A tempo pienoJoin to apply for the Senior Support Engineer role at BESTSECRET GroupBESTSECRET is the leading European online destination for premium and luxury off‑price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high‑end shopping experience. Internally, BESTSECRET serves its brand partners by...
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Senior Support Engineer
5 giorni fa
Milano, Italia Bestsecret Group A tempo pienoJoin to apply for the Senior Support Engineer role at BESTSECRET GroupBESTSECRET is the leading European online destination for premium and luxury off-price fashion.The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience.Internally, BESTSECRET serves its brand partners by clearing...
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Senior Support Engineer — IT Incident
6 giorni fa
Via Milano, Italia BESTSECRET Group A tempo pienoA leading e-commerce platform in Milan seeks a Senior Support Engineer to bridge business and IT teams. Responsibilities include managing service requests, troubleshooting application issues, and supporting campaign management. Candidates should have strong SQL skills, experience with incident management and ticketing systems, and proficiency in English....
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Senior Support Engineer
6 giorni fa
Milano, Italia BESTSECRET Group A tempo pienoJoin to apply for the Senior Support Engineer role at BESTSECRET Group BESTSECRET is the leading European online destination for premium and luxury off‑price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high‑end shopping experience. Internally, BESTSECRET serves its brand partners by...
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Senior DevOps Engineer
4 settimane fa
Via Milano, Italia TOPIC Embedded Systems A tempo pienoAtTOPIC(in the Netherlands)we work every day on high-tech innovations to make the world smarter, healthier, and better. Are you a driven and ambitious Senior DevOps Engineer with a passion for automation, CI/CD, and state-of-the-art tooling that we are looking for? As a Senior DevOps Engineer, you play a key role in enabling development teams to work...
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Senior Support Engineer
5 giorni fa
Milano, Italia Bestsecret Group A tempo pienoJoin to apply for theSenior Support Engineerrole atBESTSECRET GroupBESTSECRET is the leading European online destination for premium and luxury off-price fashion.The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience.Internally, BESTSECRET serves its brand partners by clearing...
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Senior Offensive Security Engineer
1 settimana fa
Via Milano, Italia Klarna A tempo pienoJoin to apply for the Senior Offensive Security Engineer role at Klarna As a Senior Offensive Security Engineer at Klarna, you will be at the forefront of safeguarding our digital infrastructure and customer data. This position demands a blend of hacking skills, creativity, and a deep understanding of cyber threats. You will simulate sophisticated cyber...
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Senior Safety Project Engineer
1 settimana fa
Via Milano, Italia Proeco Srl A tempo pienoSenior Safety Project Engineer Join to apply for the Senior Safety Project Engineer role at Proeco Srl. Siamo alla ricerca di un candidato/a che ricopra il ruolo di Senior Safety Project Engineer presso la sede di nuova apertura su Milano. RequisitiLaurea in Ingegneria (preferibilmente Chimica o Ambiente e Territorio) con almeno 8 anni di esperienza nella...
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Senior process engineer
1 settimana fa
Via Milano, Italia agap2 Italia A tempo pienoParte del Gruppo MoOngy, agap2 è presente sul mercato europeo in 14 paesi con servizi di consulenza ingegneristica e IT. Dal 2018, agap2 Italia opera sul territorio nazionale nei settori Automotive, Aerospace, Industrial Automation, Energy, Oil & Gas, Betting & Gaming, Healthcare. About the role - Senior Process Engineer Siamo alla ricerca di un Senior...
