SERVICE SUPPORT SPECIALIST CRM
2 settimane fa
Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. To strengthen our Customer Service-department at our office in Agrate Brianza (Italy), we are currently recruiting an enthusiastic Customer Service & Asset Specialist. This role will ensure a seamless customer experience through effective onboarding, order-to-invoice management, and ongoing support. Based in Agrate Brianza (Lombardy) , you will be closely working with internal departments to address customer needs, contributing to quality and continuous improvement among our processes. Customer Relationship Management & Support Act as the primary point of contact for customers in Italy, ensuring prompt and professional support. Manage the customer onboarding process, providing seamless and high-quality experience to build long-term relationships. Support customers in reporting and resolving quality issues, working closely with the Quality Department until full resolution. Ensure a smooth and accurate order-to-invoice process, translating customer needs into operational workflows through constant coordination with relevant teams. Data & Process Administration Maintain and update customer master data, ensuring accuracy and compliance with company policies. Track and manage asset-related records, ensuring all documentation is up to date and aligned with operational requirements. Support process improvements to enhance efficiency in customer service, order management, and asset tracking. You have a bachelor’s degree or High school diploma or acquired equivalent knowledge through experience in a Customer Support position. You have a very good command of written and spoken Italian and a solid command in English. You know your way around MS Office. Training-on-the job will be provided for our internal software. You are customer oriented and an enthusiastic team player, ensuring operational excellence while fostering strong customer relationships. We continuously invest in your personal and professional development through our training & coaching programs. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. We cultivate a tight-knit team of smart people who care about their work and their colleagues. Send us your CV and your letter of motivation in English. External recruitment services/agencies will not be used for this position.
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SERVICE SUPPORT SPECIALIST CRM
2 settimane fa
Agrate Brianza (MB), Italia Tosca A tempo pienoTosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of...
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SERVICE SUPPORT SPECIALIST CRM
7 giorni fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Customer Service
2 settimane fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Customer Service
2 settimane fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Customer Service
2 settimane fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Customer Service
2 settimane fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Customer Service
2 giorni fa
Agrate Brianza (MB), Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Specialista Gestione Commesse
4 giorni fa
Agrate Brianza, Italia PERI A tempo pieno**Location**:Agrate Brianza (MB), MB, IT, 20864 **Company**: **Specialista Gestione Commesse / Customer Service Specialist** **PERI**, leader internazionale nel settore delle casseforme, impalcature e ingegneria, opera con oltre 60 filiali e oltre 1.300 Ingegneri e 9.000 addetti generando un fatturato annuale di oltre 1.800 mil €., fornendo ai clienti...
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Customer Service Specialist
5 giorni fa
Agrate Brianza, Lombardia, Italia Intercos Group A tempo pienoPensa ai più importanti brand di cosmetica al mondo. Immagina che dietro alle case più glamour del pianeta si nascondano il talento e l'innovazione di un Gruppo italiano fatto di persone appassionate, di storia e di eccellenza, che fa della tecnologia e del perseguimento della bellezza la sua filosofia essenziale.Stagione dopo stagione, una collezione dopo...
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Customer Service
2 settimane fa
agrate brianza, Italia Tosca A tempo pienoABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
