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Data Center Technician, DCC Communities
2 ore fa
OverviewJob ID: | Amazon Data Services, Inc.Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. You’ll play a pivotal role in maintaining the heartbeat of the world’s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team operates 24/7. Traveling within and outside of the regional work area is required.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high safety and security standards while providing scalable capacity at a low cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Key job responsibilitiesPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/requiredServing as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractorsPerforming on-call duties and participating in scheduled maintenance and change management activitiesContributing to documentation and process improvement initiatives based on your analysis of operational issuesHelping to train and onboard new team membersPhysical requirementsRegularly lift and/or move up to 40 pounds; participate in group lifts for 41+ poundsWorking in cramped and/or elevated locationsBending, lifting, stretching, and reachingStanding and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safelyWork in a noisy environmentWork shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)Essential RequirementsAbility to travel to or commute between data center locations as neededWillingness to temporarily work at alternative sites during training periods or until assigned facility is operationalTravel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needsBasic QualificationsHigh school or equivalent diploma1+ years of computer/server hardware troubleshooting or related IT experienceAbility to work on a flexible schedule including days, nights, and/or weekendsPreferred QualificationsExperience managing work and priorities through a ticketing systemExperience working in a Data Center environmentAn Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)Understanding of network design, protocols and layer 1/2 troubleshootingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at .USA, NV, Sparks - 27.00 - 47.00 USD hourlyPosted: October 2, 2025 (Updated 2 minutes ago)Posted: July 24, 2025 (Updated 3 minutes ago)Posted: December 3, 2025 (Updated 9 minutes ago)Posted: December 2, 2025 (Updated 9 minutes ago)Posted: September 11, 2025 (Updated 44 minutes ago)Share this jobImportant FAQs for current Government employeesBefore proceeding, please review the following FAQs
