Lead, Luxury Retail Operations | Guest Experience

A luxury performance brand in Milan is seeking a Lead Operations professional to craft outstanding customer experiences while maintaining operational excellence. You will lead and coach the team, ensuring adherence to standard operating procedures and driving sales performance. The ideal candidate has experience in luxury retail management and a passion for...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

A luxury retail company is seeking a Retail Operations Manager in Milan to ensure stores operate efficiently and uphold the highest standards. The role involves managing retail projects, collaborating with IT for tool adoption, and driving continuous improvement through performance analysis. Ideal candidates should have at least 5 years of experience in...

A leading tech company in Milan seeks a Retail Lead Associate for Customer Experience Operations. This full-time role focuses on customer engagement, inventory management, and team support. Ideal candidates will have a high school diploma and retail experience, with a willingness to work flexible hours including weekends. Competitive pay and benefits are...

A luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you’ll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...

A global hospitality company is seeking a Food and Beverage Supervisor at their Milan location. This role involves supervising operations and ensuring excellent guest experiences, as well as managing team performance and adhering to brand standards. The ideal candidate has previous experience in food and beverage and is committed to high levels of customer...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...