Deskside Technician
2 settimane fa
Job Details Deskside Technician Job Description Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. I n addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.Job Responsibilities Face to Face IT support of users; Hardware installation, movement and de-installation; Diagnosing problems concerning hardware (PCs, laptops, printers, scanners etc.); MS Windows 10/11 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Hands-on network support. Job Requirements Experience in a technical ICT environment, (manufacturing/pharmaceutical environment desirable); General End User technology knowledge; End User Workspace platforms (discovery, asset management, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (ServiceNow preferred); A strong enthusiasm for artificial intelligence is very nice to have, with a desire to explore and utilize our internal SAI Library tool in excelling in your role. Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent Italian and English, Written and Spoken. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
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Deskside Support Technician
3 settimane fa
Greater Milan Metropolitan Area, Italia Sharp Brains Recruitment A tempo pienoSkill Set: Deskside Support Level 2 (DSS L2) Position: Backfill (When the primary engineer is not available) Language: English & Local Language (Both C1 Certified) Location: Modena, Italy Days per week: 1 day per week Contract: B2B/Freelance Note: "People from Milan, Parma, Bologna, Ferrara, Cremona & Piacenza can also apply" Key Responsibilities: 1....
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Deskside Support Technician
1 settimana fa
ML-Milan - Piazza San Fedele, Italia BlackRock A tempo pienoAbout this roleThe Deskside Support Technician (Level 2) is responsible for delivering advanced onsite and remote technical support to end users across EMEA offices, with a primary base in Milan (with travel to Zurich when required). This role serves as a key escalation point for complex incidents, ensuring timely resolution and minimal business disruption....
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L1 IT Technician
3 settimane fa
Milan, Italia Hemmersbach A tempo pienoRole: Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. Main responsabilities: Providing support for service requests involving PCs,...
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Deskside Technician I
4 settimane fa
Milan, Italia Informatica Software A tempo pienoWorking in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands‑on support This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are...
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Deskside Technician I
4 settimane fa
Milan, Italia Altro A tempo pienoJob DescriptionWorking in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service....
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IT Technician
3 settimane fa
Milan, Italia Hemmersbach A tempo pienoRole: Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. Main responsabilities: Providing support for service work orders involving PCs,...
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L1 IT Technician
3 settimane fa
Milan, Italia Hemmersbach A tempo pienoRole:Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Main responsabilities:Providing support for service requests involving PCs, laptops,...
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L1 IT Technician
2 ore fa
Milan, Italia Hemmersbach A tempo pienoRole:Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Main responsabilities:Providing support for service requests involving PCs, laptops,...
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IT Technician
3 settimane fa
Milan, Italia Hemmersbach A tempo pienoRole:Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Main responsabilities:Providing support for service work orders involving PCs,...
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IT Technician
2 ore fa
Milan, Italia Hemmersbach A tempo pienoRole:Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Main responsabilities:Providing support for service work orders involving PCs,...