Services Senior Engineer
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In this senior technical role, you will develop and validate new solution features within AVEVA’s Center of Excellence, while resolving issues across custom products and integrated solutions. You’ll collaborate with DEV and SUPPORT teams to tailor customer solutions and assist with site commissioning and upgrades. You drive enhancements, validate releases, and contribute to documentation and knowledge sharing. This role offers impact by improving monitoring and control systems for industrial applications.
Responsabilità Collaborate with DEV and SUPPORT teams to master customer solutions
Identify and propose software enhancements to address feature needs and issues
Support customers in adopting new solutions and resolving technical problems
Assist Application Engineers (L2) with site commissioning, upgrades and expansions
Participate in post-release and pilot phases by testing, validating, and providing feedback
Resolve escalated technical issues and aid Engineering teams in problem-solving
Contribute to feature documentation using a Knowledge Base tool
Design and evaluate complex monitoring/control systems for program execution
Requisiti fondamentali Software, database, troubleshooting or problem-solving experience
SQL database querying and programming experience
Programming experience (minimum 5 years)
Understanding of SCADA and HMI systems
Positive, customer-focused, and team-oriented attitude
Strong written and verbal English communication skills
Ability to work in a fast-paced environment
Ability to collaborate with diverse technical professionals and travel as needed
Positive attitude
Customer-focused
Team player
Programming (5+ years)
SQL database querying and programming
SCADA and HMI systems
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