Customer Success Manager

6 giorni fa


Milan, Italia Altro A tempo pieno

Soluzioni software per la digitalizzazione dei processi di acquistoCustomer Success ManagerAzienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto.La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le funzioni aziendali. Integra funzionalità avanzate come analisi dei dati, intelligenza artificiale e machine learning per fornire insight sulle performance dei fornitori e supportare decisioni strategiche.OffertaAgire come punto di contatto principale per i clienti italianiCostruire relazioni di lungo termineCondurre regolari success review e business review trimestrali per valutare la soddisfazione dei clienti e identificare opportunità di miglioramentoGestire i rinnovi contrattualiIdentificare opportunità di upsell o cross-sellMonitorare gli indicatori di salute del clienteIndividuare tempestivamente gli



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