IT-Technical Specialist
2 settimane fa
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.Minimum Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.You should also be proficient in the local language, both written and spoken (sign language supported).Preferred Qualifications Demonstrate technical expertise of Apple products and services.Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.Navigate customer service issues with care and strong interpersonal skills.Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.Work in a fast-paced environment and balance multiple tasks at the same time.Work well in a team environment, demonstrating shared responsibility and accountability with other team members.Be trusted with sensitive or confidential information, keeping with Apple’s core values.Be curious and open to learning from others and helping each other grow.At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.#J-18808-Ljbffr
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IT-Technical Specialist
2 settimane fa
Rome, Italia Apple Inc. A tempo pienoApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Technical Specialist, you offer technical...
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Remote Quality
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Rome, Italia Altro A tempo pienoA global logistics company seeks a Quality Technical Support Specialist based in Italy. The role involves implementing quality audit programs, training personnel, and conducting supplier audits. The ideal candidate has technical knowledge of supply chain solutions, customer-facing experience, and expertise in quality management systems. It offers competitive...
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IT Specialist, Italy
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Rome, Italia Altro A tempo pienoJoin Changan Europe – Drive the Future of Mobility!At Changan Europe, we are shaping the next chapter of automotive innovation. As one of China’s leading automotive brands, Changan is expanding into Europe with a bold vision: delivering cutting‑edge technology, sustainable solutions, and exceptional design to European customers.Position Details...
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IT Systems Specialist – DMS/CRM for Mobility
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Rome, Italia Altro A tempo pienoA leading automotive brand is seeking an IT Specialist to optimize IT systems in Italy. The ideal candidate has a Bachelor's degree and at least 5 years of experience in IT systems administration, particularly in the automotive industry. Key responsibilities include maintaining DMS/CRM systems, supporting technical issues, and ensuring security compliance....
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IT Specialist
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Rome, Italia Experis A tempo pienoPer assunzione diretta presso nostro cliente, realtà produttiva e industriale strutturata, siamo alla ricerca di un/una: IT SPECIALIST Scopo del ruolo La risorsa sarà responsabile della gestione e dell’ottimizzazione dei sistemi IT core aziendali, garantendo l’integrità dei dati, la sicurezza delle informazioni e la continuità delle operazioni...
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Business it solution specialist
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Rome, Italia Altro A tempo pienoWe are looking for a highly qualified and motivated Business IT Solution Specialist to join our ICT team.In this role, you will report to the Business IT Solutions Manager .Location: LU-VE S.p. A., Uboldo, Italy.Mission of the role Manage and analyze enhancements in the SAP FI / CO area through and in-depth knowledge of the processes and their...
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WordPress & Technical SEO Specialist
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It system administrator
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Rome, Italia Exein A tempo pienoAt Exein , our mission is to build the world's first ecosystem for Io T device security, ensuring that all types of devices are protected worldwide. Our dynamic team is passionate about data, machine learning, open source, and firmware. Our unique products empower developers to secure their Io T devices with cutting-edge technology in a simple and...
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It system administrator
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Rome, Italia Exein A tempo pienoAt Exein , our mission is to build the world’s first ecosystem for Io T device security, ensuring that all types of devices are protected worldwide. Our dynamic team is passionate about data, machine learning, open source, and firmware. Our unique products empower developers to secure their Io T devices with cutting-edge technology in a simple and...
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Junior Technical Specialist – AI
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Rome, Italia Altro A tempo pienoUn'innovativa azienda tecnologica cerca un Junior Technical Specialist da inserire nel team di innovazione. Il candidato contribuirà nello sviluppo di prodotti complessi utilizzando tecnologie di Advanced Manufacturing e AI. È richiesta laurea in ingegneria e conoscenza di CAD 3D. L'azienda offre opportunità di crescita professionale in un ambiente...
