Customer Success Manager

2 settimane fa


WorkFromHome, Italia Page Personnel Italia SPA A tempo pieno

Soluzioni software per la digitalizzazione dei processi di acquisto Customer Success Manager Azienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le funzioni aziendali. Integra funzionalità avanzate come analisi dei dati, intelligenza artificiale e machine learning per fornire insight sulle performance dei fornitori e supportare decisioni strategiche. Offerta Agire come punto di contatto principale per i clienti italiani Costruire relazioni di lungo termine Condurre regolari success review e business review trimestrali per valutare la soddisfazione dei clienti e identificare opportunità di miglioramento Gestire i rinnovi contrattuali Identificare opportunità di upsell o cross-sell Monitorare gli indicatori di salute del cliente Individuare tempestivamente gli


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