Customer service team lead
1 settimana fa
Per azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Team Leader Customer Service – Lingua Francese La risorsa sarà inserita con il ruolo di Team Leader all’interno del dipartimento di Service Desk sul servizio Fatturazione Elettronica Francia.Principali attività: Coordinare e gestire le risorse del proprio Team (code di lavoro e KPI); Gestire il fornitore in qualità di Supplier Quality Specialist, con disponibilità a effettuare incontri in loco; Raccogliere e verificare le esigenze del proprio Team e dare supporto per soddisfarle; Elaborare template di risposta standard da fornire ai clienti per nuove casistiche di utilizzo del servizio; Gestire direttamente i clienti che presentano problematiche di difficile soluzione; Reportistica.Requisiti: Studi e/o competenze amministrative e fiscali; Ottima conoscenza della lingua francese; Buona conoscenza della lingua inglese; Buona conoscenza del pacchetto office, in particolare Excel; Ottima conoscenza ed utilizzo dei principali browser internet; Conoscenza di base del Servizio Fatturazione Elettronica e della relativa normativa Capacità relazionali, organizzative e di gestione di un team; Orientamento al Problem solving.Offriamo inserimento diretto in azienda cliente con inquadramento e retribuzione commisurati ad esperienza.Inserimento in una delle sedi del Gruppo (Milano, Bergamo, Arezzo, Firenze, Roma, Torino) con modalità di lavoro fortemente orientate al remoto e disponibilità ad effettuare trasferte.
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Airport Service Lead — Customer Experience
4 settimane fa
Rome, Italia Trasporto e logistica A tempo pienoA leading global airline is seeking a Customer Service Lead in Rome to oversee operational standards and lead a dynamic team. The ideal candidate will have significant customer service and leadership experience, be fluent in English and Italian, and possess strong administrative skills. This role requires a commitment to safety standards and exceptional...
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Customer service team lead
2 settimane fa
Rome, Italia Adecco A tempo pienoPer azienda cliente leader italiano nei Servizi IT& Infrastracture per Consumer, Enterprise & Business ricerchiamo un/unaTeam Leader Customer Service – Lingua FranceseLa risorsa sarà inserita con il ruolo di Team Leader all’interno del dipartimento di Service Desk sul servizio Fatturazione Elettronica Francia.Principali attività:Coordinare e gestire le...
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Airport Service Lead: Customer Experience
4 settimane fa
Rome, Italia Iniziative benefiche e non lucrative A tempo pienoA leading airport operations firm in Italy is seeking a Customer Service Lead to ensure exceptional service standards. The ideal candidate will have at least 2 years of operational experience, strong leadership qualities, and fluency in English and Italian. Responsibilities include leading the team, ensuring safety compliance, and resolving customer issues...
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Airport Lead Agent
4 settimane fa
Rome, Italia Altro A tempo pienoA leading airline in Italy is seeking a Lead Agent Customer Service Representative for a full-time fixed-term contract. The role includes providing excellent customer service, ensuring safety standards, and managing operations at the airport. Ideal candidates should have a Bachelor’s degree, experience in customer service, and fluency in English and...
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Customer Service Director Role
3 giorni fa
Rome, Italia Sienna Charles A tempo pienoSummary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine...
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HVACR Field Service Team Lead – Central
2 settimane fa
Rome, Italia Altro A tempo pienoA global diversified technology company is seeking an experienced Field Service Manager to lead a team in delivering high-quality service support across Central-South Italy. The ideal candidate has at least 6 years of experience in HVAC systems and supervisory roles. They will manage technician activities, ensure customer satisfaction, and drive operational...
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Customer Service Manager
4 giorni fa
Rome, Italia The Tour Guy A tempo pienoOur Company: The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel...
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Customer Service Manager
4 giorni fa
Rome, Italia The Tour Guy A tempo pienoOur Company: The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel...
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Customer Service Manager
4 giorni fa
Rome, Italia The Tour Guy A tempo pienoOur Company: The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel...
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Team leader customer service automotive...
4 settimane fa
Rome, Italia Lavoropiu Spa A tempo pienoLavoropiù, Filiale di Agrate Brianza, Ricerca per importante azienda che offre servizi di Customer Service a Aziende Clienti la figura di: Team Leader Customer Service Automotive La risorsa inserita in azienda cliente multinazionale del settore Automotive con sede nelle strette vicinanze di Lesmo: - Coordinamento del team di Customer Service - Definizione...