Aftersales Senior Manager

2 settimane fa

Metropolitan City of Milan, Italia LHH A tempo pieno

Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion. Location: Northwest Milan (1day of remote work per week)Indicative package:€65,000/€75,000 + MBO + company car ResponsibilitiesMAINACTIVITIES AND RESPONSIBILITIES The Aftersales & ServiceManager will develop & execute the Service business while being responsiblefor the Profit Center and all its resources. - Responsible for the Aftersales & Serviceactivities of the company in the Italian market- Measure performance and efficiencybased on KPIs- Ensure the execution of the Service activities and projectsin the company- Responsible for the approval oftechnical suppliers- Support to branches- Monitor turnover of Service and sparepart sales- Ensure a high level of customersatisfaction- Control of internal costs andwarranties- Pricing of service contractsYour ProfileSKILLS AND REQUIREMENTS- Minimum of 6 years of relevantprofessional experience in industrial sectors with a focus on the technicaldepartment- Expertise in rentals and maintenancecontracts (knowledge of service costs, etc.)- Prior work experience in teammanagement- Must have ability to train andmotivate proving very good with communicational skills- Passionate and hard worker - Manage complexity and work volume,problem solver- Target and results oriented- Customer centricity- Strategic thinking and acting- Bachelor’s degree in engineering oreconomies - Proficient with MS Office- Knowledge of CRM system- Advanced in English oral and written«I candidati, nel rispetto del D.Lgs. 198/2006, D.Lgs. 215/2003 e D.Lgs. 216/2003, sono invitati a leggere l’informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).L’offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L’azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»

  • AfterSales Senior Manager

    2 settimane fa

    Metropolitan City of Milan, Italia LHH A tempo pieno

    Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion. Location: Northwest Milan (1 day of remote work per week) Indicative package:...

  • AfterSales Senior Manager

    2 settimane fa

    Metropolitan City of Milan, Italia LHH A tempo pieno

    Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion. Location: Northwest Milan (1day of remote work per week) Indicative...

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