Guest Experience Expert/Front Desk Agent
2 settimane fa
Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you’ll make Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, they make transactions feel like part of the Casa Brera experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. What you’ll do Front Desk: Organize, confirm and process guest check-ins/ check-outs according to LQA and Marriott International standards and adapt for any changes. Secure
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Guest Experience Expert/Front Desk Agent
2 settimane fa
Italy Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...
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Guest Experience Expert/Front Desk Agent
2 settimane fa
Milan, Italy, Provincia di Milano Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...
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Front Desk Agent
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puglia, italy Masseria Torre Maizza A tempo pienoThe Position FRONT DESK AGENT Main Purpose: The Front Desk Agent acts as Guests’ first point of contact and manages all aspects of their reservation. He/she should be proactive in exceeding Guests’ requirements and cooperating with colleagues. Reports to: Front Office Manager. Main duties & responsibilities: • Carry out all Front Desk operations,...
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Guest Experience Agent
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Via Bolognese, Firenze FI, Italy Borgo Pignano Florence A tempo pienoCompany Description Borgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and...
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Front Desk Receptionist
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Front Desk Receptionist
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Florence, Italy, Toscana Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front Office Agent Turnante
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Italy Il Capri Hotel A tempo pienoPer la stagione 2026 (Marzo - Ottobre) ad ampliamento del proprio organico ricerchiamo: Front Office Agent che seguendo le linee guida del Front Office Manager è responsabile di quanto segue Gestione delle attività ordinarie di front office Gestione delle attività di guest relations Rispetto degli standard di accoglienza de Il Capri Hotel Rispetto della...
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Concierge
4 settimane fa
Italy Jumeirah Capri Palace A tempo pienoAn opportunity has arisen for a Concierge Agent to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: Welcome and assist guests by providing personalized information, recommendations, and support for reservations, transportation, and local attractions, ensuring prompt and professional service....
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Concierge
1 settimana fa
Italy Jumeirah Capri Palace A tempo pienoAn opportunity has arisen for a Concierge Agent to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: Welcome and assist guests by providing personalized information, recommendations, and support for reservations, transportation, and local attractions, ensuring prompt and professional service....
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Front Desk/Agent Turnant
2 settimane fa
Via Bolognese, Firenze FI, Italy Borgo Pignano Florence A tempo pienoCompany Description Borgo Pignano Relais & Châteaux is a 750-acre private estate in the heart of the Tuscan hills, where slow living, sustainability, and organic farming inspire every choice.We offer our guests unique experiences, from fine dining to wellness-focused activities, combining the comfort of a 5-star resort with the warmth of Tuscan...
