Technical Support
1 settimana fa
At 2hire we are creating the next generation platform to connect and control all vehicles remotely.Already present in 3 continents, more than 15 countries, and with thousands of vehicles in our platform, we are looking for a Technical Support able to handle her own workload independently in a constantly changing environment.Core responsibilities You will work closely with our customers and developers to solve the most complex issues. You will also help build out processes to manage tasks from report to completion. You will problem solve with our technical teams and write down documentation and reports useful to improve 2hire’s products.In this role you willWork closely with our customers providing white-glove support to solve the most challenging support interactions;Work cross-functionally across Engineering and Product to build processes and manage issues;Manage key performance metrics and targets defined within the Product Team;Create and maintain internal knowledge libraries and contribute to the creation of user-facing content and guides;Categorize and analyze reported tickets in order to understand where the problems are, and where to work to improve our products.What you’ll needHaving at least 2+ years of experience working as technical support, technical
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Technical Support
1 settimana fa
Rome, Italia Altro A tempo pienoAt 2hire we are creating the next generation platform to connect and control all vehicles remotely.Already present in 3 continents, more than 15 countries, and with thousands of vehicles in our platform, we are looking for a Technical Support able to handle her own workload independently in a constantly changing environment.Core responsibilitiesYou will work...
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Technical support engineer
2 giorni fa
Rome, Italia Pytes Europe A tempo pienoOb Responsibilities Technical Solution Design: Analyze customer technical requirements and develop comprehensive product solutions by integrating core and supporting products.Customer Service & Support: Deliver on-site and remote product repair, maintenance, and upgrade services.Conduct regular product and technical training sessions for customers.Pre-sales...
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Technical Support Manager
1 settimana fa
Rome, Italia SRAM A tempo pienoOverviewManage the SRAM technical support in the region. Manage the STS team and help to provide a supporting service to the Italian market, improving our technical communications to mechanical staff at retailer level, improve our internal visibility as to the technical issues a retailer may be experiencing.ResponsibilitiesLead and develop a motivated,...
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Technical Support Manager
1 settimana fa
Rome, Italia SRAM A tempo pienoOverview Manage the SRAM technical support in the region. Manage the STS team and help to provide a supporting service to the Italian market, improving our technical communications to mechanical staff at retailer level, improve our internal visibility as to the technical issues a retailer may be experiencing. ResponsibilitiesLead and develop a motivated,...
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Technical support engineer
2 giorni fa
Rome, Italia Pytes Europe A tempo pienoob ResponsibilitiesTechnical Solution Design: Analyze customer technical requirements and develop comprehensive product solutions by integrating core and supporting products.Customer Service & Support: Deliver on-site and remote product repair, maintenance, and upgrade services. Conduct regular product and technical training sessions for customers.Pre-sales...
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Customer Technical Support H
1 settimana fa
Rome, Italia Altro A tempo pienoAre you a CUSTOMER TECHNICAL SUPPORT looking for a new challenge?If you want to expand your reach and share your knowledge with a team of professionals, contribute to the development of your colleagues' or Clients' skills, want to consolidate your expertise and grow on innovative projects, this is your opportunity!What this experience will bring youFirst of...
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Regional Technical Support Lead — Italy
1 settimana fa
Rome, Italia SRAM A tempo pienoA leading global sporting equipment manufacturer is seeking a Technical Support Manager for Italy. The role involves leading and developing the SRAM technical support team, ensuring optimal service delivery to customers and dealers, and managing recruitment and training processes. Candidates should have a Bachelor's degree and over 5 years of experience,...
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Technical customer support specialist
7 giorni fa
Rome, Italia W Executive A tempo pienoDescrizione aziendaIl nostro cliente è un’azienda italiana in forte crescita, parte di un gruppo internazionale specializzato nello sviluppo di soluzioni Io T e prodotti smart per il mondo consumer. Opera nella progettazione, produzione e supporto di dispositivi connessi che integrano componenti hardware, firmware e software, offrendo ai clienti...
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Remote Entry-Level Technical Support
1 settimana fa
Rome, Italia Remotely A tempo pienoA growing tech support firm in Italy is seeking enthusiastic Technical Support Specialists. This entry-level position offers a competitive hourly pay of $15-$18, flexible hours, and comprehensive training without a degree requirement. You will provide support via chat, email, and phone, ensuring user satisfaction. Ideal candidates have strong technical and...
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Technical Assistant – Supporto Statistico
1 settimana fa
Rome, Italia Altro A tempo pienoTechnical Assistant – Supporto Statistico / Data Analysis.Mediatica Digital si pone come punto di riferimento per la Digital Transformation di grandi aziende, pubbliche e private.Il proprio modello di business la rende il Partner ideale per lo sviluppo di progetti e l’erogazione di servizi IT , di Business Operations , di Document Management e di...