Customer Service Assistant
7 giorni fa
MAIN RESPONSIBILITIESReceiving and making inbound / outbound calls.Liaising with key departments to support order-management processes;Responsibility for order management, which may include processing sales orders, validating and completing the paperwork required for issuing return authorizations (RGA) and credit or debit notes; checking credit status / pricing and verifying inventory levels; managing bid documentation and preparing samples for tender participation.Maintaining a mutually supportive relationship with the sales organization.Managing consignment replenishment ordersManaging consignment billing (including monitoring PPO blocked orders and consignment limits)Managing consignment returnsStock monitoring & reporting - monitoring UBDs & consumption trends, ensuring stock close to expiry is dispositioned in line with policies and procedures, optimising inventory usage and reducing scrap rate (linked to Sales responsibility also)Supporting stock counts, stock control and stock reconciliation process, review and approve stock movements, process stock movements and ensure inventory accuracy is maintainedEDUCATION / EXPERIENCE REQUIREMENTSHigh school diploma required (a business-related school background is preferred);At least 2–5 years of customer service or sales experience required. Call center and order-entry experience is preferred.SPECIALIZED SKILLS AND OTHER REQUIREMENTSKnowledge of the English language (minimum level B1);Excellent oral and written communication skills with a proven ability to interact effectively with individuals at all levels of the organization. Ability to sell over the phone is preferred;Working knowledge of MS Word and Excel;Strong organizational, analytical, and problem-solving skills required;Ability to accurately manage complex, multi-task processes in a fast-paced environment is required;Knowledge of medical manufacturing and / or distribution is preferred;SAP knowledge is preferred#J-18808-Ljbffr
-
Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant - Based in Rome (LaRinascente) Refund Tax Free Forms at Merchant’s LaRinascente Refund neighboring following Global Blue and Merchant’s guidelines and policies.Main Duties and ResponsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes...
-
Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant – Rome (LaRinascente) Get AI-powered advice on this job and more exclusive features.Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.Responsibilities Verify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our...
-
Tax-Free Refund Assistant – Customer Service
2 settimane fa
Rome, Italia Altro A tempo pienoA leading customer service company is seeking a part-time Customer Service Assistant based in Rome, Italy. The successful candidate will verify and refund Tax Free Forms while ensuring customer satisfaction during high traffic periods. Fluency in English, dedication to service, and experience in customer contact are essential. This entry-level position may...
-
Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant – Rome (LaRinascente)Get AI-powered advice on this job and more exclusive features. Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. ResponsibilitiesVerify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our...
-
Tax-Free Refund
2 settimane fa
Rome, Italia Altro A tempo pienoA leading tax refund service provider is seeking a Customer Service Assistant for their Refund Point in Rome. The role is part-time and involves verifying and refunding Tax Free Forms, ensuring customer satisfaction, and preventing errors. Candidates must be fluent in English and demonstrate dedication to service. Experience in customer contact and office...
-
Customer Service Assistant
1 settimana fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
-
Customer Service Assistant
2 settimane fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
-
Customer service assistant
2 settimane fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
-
Customer service assistant
2 settimane fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
-
Customer service assistant
14 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
