Practice Manager, Implementation Services, Charles River Development, Vice President

20 minuti fa


Roma, Italia Charles River Development A tempo pieno

Practice Managers have two overall responsibilities. They serve as managers of a speciality consulting team, or Practice. They also contribute to individual projects while serving as senior subject‑matter experts. As a manager, Practice Managers lead teams of consultants who are subject‑matter experts in the implementation of the Charles River Investment Management Solution (CR IMS). Responsibilities Manage staffing to optimise utilisation of your team, use project assignments to expand your team's skillset, provide career path guidance, partner with the recruiting team to hire talent at junior and senior experience levels, set objectives, evaluate team members, and make promotion recommendations. Lead efforts to develop implementation Best Practices in your team and promote your team's effective use of Best Practices in their projects. Manage your team's relationship with Product Management, optimise Product's involvement in projects, and ensure they provide necessary implementation guidance and receive useful feedback from the field. Provide a support network for your team to leverage during their project work, critical to project success and staff retention efforts. Ensure your team is supporting the staffing process, time & expense process, technology adoption and other organisational initiatives. Lead the development of domain expertise in your team, build awareness within your team of emerging business and technical drivers impacting our customers, and create or drive forums to share expertise throughout CRD. Serve as subject‑matter expert within CRIMS implementation and upgrade projects, analyse and evaluate requirements while providing product expertise and guidance throughout the project, and ensure the solution meets the client’s business needs and that the client is prepared to assume ownership and operate the solution after go‑live. Analyse and evaluate client requirements to help Charles River respond to sales opportunities, contribute to sales presentations and proof‑of‑concept projects to demonstrate the potential of CRIMS to satisfy specific client needs. Educate clients on the functionality provided by CRIMS and advise on best practices regarding the implementation and operation of Charles River solutions and services. Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services, document and communicate product improvements as part of client‑specific implementation projects or in response to trends in the marketplace. Contribute to software quality by clearly communicating defects to Technical Support and Product Management. What We Value Experience managing investment professionals; experience managing consulting teams is preferred. Experience supporting or implementing investment management solutions within a



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