Customer Support Specialist

3 giorni fa


Rome, Italia Altro A tempo pieno

Customer Support Representative - French English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting Were looking for a dedicated Customer Support Representative (French English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual environment supporting one of the worlds leading heavy equipment brands. What Youll Do Handle inbound and outbound requests via phone email chat and webform from end consumers and CATs retailers. Troubleshoot basic technical issues and provide solutions effectively. Assist customers with spare parts search and purchases. Deliver accurate information and ensure every customer feels supported and valued.What You BringFrench C1English C1 (Both languages at an advanced level are required)Customer-first mindsetExcellent communication skillsStrong problem-solving abilityAttention to detailAt least 1-2 years of work experience in BPO or experience with US customersSalary: 1700 EUR Gross per month. Access structured onboarding and ongoing skill development. Potential for a Hybrid work model after 6 months based on performance. Relocation assistance is available.Employment Details Employment Type : Full TimeExperience : 1-2 yearsVacancy : 1#J-18808-Ljbffr



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