Marketing Customer Support Representative
2 giorni fa
Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required Italian: C1 / Native level English: B2 level or higher Role Overview You will provide B2B customer support to advertisers using the companys advertising products. The role focuses on product troubleshooting, advertiser education, and customer experience , delivered via email and chat channels . This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset. Key Responsibilities Actively contribute to initiatives that improve service quality and overall user experience Handle end-to-end product troubleshooting and advertiser support Manage case volumes across email and chat channels Own customer queries and drive resolution by collaborating with internal Product Operations and Engineering teams Resolve generic, technical, and product-related issues Ensure high Customer Satisfaction (CSAT) by providing timely updates and clear communication Maintain adherence to service level agreements (SLAs) and productivity targets Partner with internal technical specialists to educate advertisers on product features and common issues Compensation & Benefits Base Salary: €1,000 (for 14 months) Meal Allowance: €7.63 / day Health Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract) Welcome Bonus: Paid over 12 months during the first year (conditional on
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Marketing Customer Support Representative
3 giorni fa
Roma, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages...
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Marketing Customer Support Representative
3 giorni fa
Giuliano di Roma, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1):Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts:07:00 – 16:00 10:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts 2 Rotative Days OffLanguages...
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Remote Customer Support Representative
3 giorni fa
roma, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, Italy As a Remote Customer Support Representative , you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in...
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Marketing Customer Support Representative
2 giorni fa
Roma, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours: Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required:...
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Marketing Customer Support Representative
2 giorni fa
Roma, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours: Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required:...
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Remote Customer Support Representative
5 giorni fa
Giuliano di Roma, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level)Rome, Metropolitan City of Rome Capital, ItalyAs a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer...
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Remote Customer Support Representative
3 giorni fa
giuliano di roma, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level)Rome, Metropolitan City of Rome Capital, ItalyAs a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer...
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Remote Customer Support Representative
3 giorni fa
Giuliano di Roma, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, Italy As a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in...
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Italian speaking
2 settimane fa
roma, Italia Altro A tempo pienoItalian speaking -Customer Support Representative Rome, Metropolitan City of Rome Capital, ItalyJob Openings Italian speaking -Customer Support RepresentativeAbout the job Italian speaking -Customer Support Representative Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an...
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Marketing Customer Support Representative
3 giorni fa
Giuliano di Roma, Italia Cross Border Talents A tempo pienoJob TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal (On-site)Start Date29 January 2026Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:00 – 19:00Rotative shifts:07:00 – 16:0010:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1...
