Customer Success Manager
1 settimana fa
About Us Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Transform the everyday. Let’s make the difference together We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development. About the Role We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions. This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel. Key Areas of Responsibility Drive customer satisfaction – Deeply understand each customer’s objectives and act as a trusted advisor. Deliver above‑benchmark satisfaction at key adoption milestones and through annual health checks. Ensure verified value outcomes – Make sure customers adopt our products and realise measurable business value. Challenge customers to stay focused on outcomes and avoid unnecessary complexity. Define, drive, and demonstrate the value delivered, while identifying opportunities for continuous improvement. Accelerate time‑to‑value – Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio. Secure expansion and renewal – Identify upsell and cross‑sell opportunities by understanding your customer’s business. Work closely with sales to ensure successful renewals. Champion profitable outcomes – Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices. Lead cross‑functional collaboration – Act as a customer advocate across Siemens. Ensure feedback loops to improve products, services and processes. Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams,
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Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
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Customer Success Manager
3 settimane fa
Milano, Italia Normo.ai A tempo pienoOverview Normo.ai sta crescendo: cerchiamo un Customer Success Manager! In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro. Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
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Customer Success Manager
2 settimane fa
Milano, Italia LHH A tempo pienoLHH Per innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase. Responsibilities - Gestire un portafoglio di...
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Customer Success Manager
4 giorni fa
Milano, Lombardia, Italia Normo A tempo pienosta crescendo: cerchiamo un Customer Success ManagerInL'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro.Per accompagnare la nostra crescita, siamo alla ricerca di unCustomer Success Managerche diventi il punto di riferimento per i nostri clienti e li supporti nel trarre...
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Customer Success Manager
1 settimana fa
milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success...
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Senior Customer Success Manager
1 settimana fa
Milano, Italia S&P Global A tempo pienoSenior Customer Success Manager Join to apply for the Senior Customer Success Manager role at S&P Global . 3 days ago – Be among the first 25 applicants. About the Role Grade Level: 10. The Customer Success Management team is a dynamic global team focused on ensuring a successful customer journey. The team creates long‑term client engagement, drives...
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Customer Success Manager
2 settimane fa
Milano, Italia Datlas A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l'esperienza dei clienti finali.Progettiamo, integriamo e ottimizziamo processi operativi per rendere l'innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success Manager,...
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Customer Success Manager
4 giorni fa
Milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success...
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Customer Success Manager
1 settimana fa
Milano, Italia Dynamic Yield A tempo pieno**About Our Customer Success Manager**: Dynamic Yield is on the lookout for a Customer Success Manager - Italian speaking. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role...
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Customer Success Manager
3 settimane fa
milano, Italia Altro A tempo pienoPer innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase.Responsibilities- Gestire un portafoglio di clienti,...
