Customer Service Specialist

19 ore fa

ancona, the marches, Italia Inission Power Tempo pieno
We’re hiring a Customer Service Specialist | Osimo (AN), Italy
Inission Power S.p.A. designs, manufactures and markets customized and standard power supplies, electronic control boards, LED drivers and high-power LED modules for industrial, energy, rail, defense, medical and lighting applications.
We are looking for a Customer Service Specialist to manage assigned customer accounts throughout the order-to-delivery cycle, ensuring accurate orders, timely communication and effective coordination with our internal teams.
Your main responsibilities will include
Managing customer orders, changes, forecasts and order confirmations in Microsoft Dynamics 365 Business Central.
Coordinating deliveries and keeping customers informed.
Handling complaints, returns and return merchandise authorizations (RMAs).
Supporting Finance with