F&B Service Expert/Chef de rang ROOM SERVICE

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting F&B Service Experts/chef de rang - Room service.Reporting to the F&B Outlets Manager, you will be responsible for delivering excellent Food & Beverage room service.This is a full-time position, working 5 nights per week with 2 days offThe estimated start date is January.About usLocated near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo.The impact you’ll makeGreat dining experiences are shaped not only by exceptional cuisine, but also by outstanding service. As an F&B Service Expert/chef de rang, you will ensure you are knowledgeable about every menu item, enabling you to make recommendations and confidently answer guest questions.You will serve food and beverages efficiently and with genuine care, addressing any concerns promptly. Thanks to your attention and professionalism, guests will feel welcomed, satisfied, and eager to return.You are passionate about Food & Beverage and enjoy making others feel at home. In this role, you will meet guests from all over the world while expanding your hospitality expertise.You may work across different outlets, allowing you to broaden your F&B knowledge and skills. This is just the beginning: we believe in the potential of our team members and actively support their growth within the company.What you’ll doTake food and beverage orders and enter them into the internal system (Infrasys)Make menu recommendations, handle special requests, and upsell when appropriateEnsure guests receive authentic, efficient, and attentive serviceCheck in with guests to ensure expectations are metSet up and prepare outlets for each service periodOrder and restock inventoryFollow Standard Operating Procedures and brand guidelinesComply with quality assurance standardsAdhere to all health, safety, and hygiene policiesRequired skills and competenciesService execution: ability to deliver accurate and timely F&B serviceProduct knowledge: understanding of menus, ingredients, and service flowProblem solving: ability to identify service issues and apply solutionsAdaptability: capability to work across different outlets and service formatsCommunication: clear and effective interaction with guests and team membersOperational accuracy: attention to detail in order taking and system usageTime management: ability to manage priorities during night operationsSafety awareness: consistent application of health and safety proceduresQualificationsIntermediate proficiency in Italian and EnglishPrevious experience in F&B service or hospitality operations is an advantageWhat we offerOpportunity to work in a newly opened luxury lifestyle hotelCareer development within Marriott International, with national and international mobilityStructured training and professional development programsExposure to high-level hospitality operations and leadershipEmployee benefits including hotel, dining, and wellness discounts worldwidePerformance recognition and wellbeing initiativesWe’re thrilled to welcome you here. Our highest priority is making you feel as welcome as our guests. You’ll be appreciated and valued as you make an impact in your role.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.#J-18808-Ljbffr