Customer Success Manager in Italy
20 ore fa
Customer Success Manager in Italy (SaaS Product Vertical)Job Openings Customer Success Manager in Italy (SaaS Product Vertical)About the job Customer Success Manager in Italy (SaaS Product Vertical)Job briefOur client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.The main goal of a customer success team is to provide support for customers as they transition from the sales pipeline (prospects) to the support pipeline (active users). You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product.Job Highlights:An interesting and ambitious role in a successful international company.Product portfolio with advanced technology, reliable quality, and brand influence.Provide competitive salary that matches experience and position.ResponsibilitiesDrive the successful adoption and onboarding of the services to help customers realize the business value of our partnership and offerings.Guide customers through the changes needed to unlock the full value of our products, and help their staff, train, and align their people and partners to deliver on transformation.Partner with business development teams and executives to develop strategic and technical plans that help customers achieve their business objectives.Coordinate internal resources to support product delivery, implementation, and deployment.Identify and analyze customers needs to help the internal team improve product offering.Output and share customer success stories and best practices in the industry.Maintain client relationship by providing support and paying attention to the market dynamics, risks, and problems that may affect customers.RequirementsBachelor degree or above;At least 5 years of B2B customer success 、customer service or
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Giuliano di Roma, Italia Shanghai BSF Human Resources Co., Ltd A tempo pienoAn international technology firm seeks a Customer Success Manager in Italy to drive service adoption and ensure customer satisfaction with SaaS offerings. The role requires at least 5 years of experience in customer success or
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Technical Customer Success Manager
2 settimane fa
Giuliano di Roma, Italia Armis Security A tempo pienoTechnical Customer Success Manager - Italy Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the...
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Technical Customer Success Manager
2 settimane fa
Giuliano di Roma, Italia Armis Security A tempo pienoTechnical Customer Success Manager - ItalyArmis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the...
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Italy Customer Success Manager – Cybersecurity
2 settimane fa
Giuliano di Roma, Italia XM Cyber A tempo pienoA leading hybrid cloud security company is seeking a Customer Success Manager to drive customer success and operational value from their solutions. This remote role requires 7-10 years of experience in Customer Success in SaaS, ideally in cybersecurity. The candidate will foster relationships with senior-level executives, simplify technical details, and...
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Customer Success Manager
2 settimane fa
Giuliano di Roma, Italia XM Cyber A tempo pienoXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on‑prem environments to compromise critical assets. With XM Cyber, you...
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Customer Success Manager
2 settimane fa
giuliano di roma, Italia XM Cyber A tempo pienoXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on‑prem environments to compromise critical assets. With XM Cyber, you...
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Customer Success Manager Italy
4 giorni fa
Roma, Italia Trellix A tempo pieno**About Trellix**: **_Role Overview:_** - Ensuring the Renewals in the RAM role **Customer Success Manager (RAM)** for customers in Italy** **The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with customer across the spectrum of system...
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Technical Customer Success Manager
2 settimane fa
giuliano di roma, Italia Armis A tempo pienoArmis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter‑less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground tothe cloud. Armis secures Fortune 100, 200 and...
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Customer Success Manager
2 settimane fa
Giuliano di Roma, Italia XM Cyber A tempo pienoXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on‑prem environments to compromise critical assets. With XM Cyber, you...
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Roma, Italia Shanghai BSF Human Resources Co., Ltd A tempo pienoAn international technology firm seeks a Customer Success Manager in Italy to drive service adoption and ensure customer satisfaction with SaaS offerings. The role requires at least 5 years of experience in customer success or account management within the beauty/cosmetics field. The ideal candidate will have strong communication skills, a bachelor's degree,...
