Italian Speaking Automotive Customer Service Agent
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Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.
Italian Speaking Automotive Experts
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.
Job Overview
We are seeking passionate professionals to join our prestigious client in the automotive sector, providing high-level support to Italian-speaking customers. This unique role represents one of the most exciting Italian-speaking jobs currently available, offering the chance to combine your technical interest in the automotive industry with a transformative experience working remotely from the beautiful Mediterranean landscape of Greece.
Key Responsibilities
Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy
Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity
Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions
Document all interactions accurately within our CRM to ensure seamless service tracking and improvement
Collaborate with international teams to stay updated on the latest automotive product launches and service updates
Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand
Requirements
Native or fluent Italian (spoken and written)
Valid EU passport (mandatory)
Genuine interest in the automotive industry and vehicle technologies
Strong communication skills and a customer‑centric mindset
Ability to work effectively in a remote environment within Greece
Previous experience in technical support or customer service is considered a strong advantage
Benefits
What We Offer
Competitive Monthly Salary with 13th and 14th salary bonuses included
Monthly Performance Bonus linked to service excellence
Fully Paid Relocation Package (flight,
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