Brand Specialist, AVS

Brand Specialist, AVS (Amazon Vendor Services)Job ID: | Souq.com for E-Commerce LLC - G32Are you a self‑starter with a passion for e-commerce, looking to expand your retail skillset and shape the way the biggest brands work with Amazon? Sounds great. What will you be working on? As Brand Specialist, you will be part of the Amazon Vendor Services (AVS) team, which provides a suite of services designed to help Amazon's most strategic brands work across all key areas of the retail business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance while facilitating great business relationships and ensuring vendors' satisfaction with the service.Key responsibilitiesOwn the relationship end-to-end with top brandsPartner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needsPartner with our Media Team to ensure best‑in‑class event executionDefine joint business plans and assist in delivering impact for the brands you support directlyRegularly audit metrics to continually drive quality of the AVS experience and deliver targetsContribute to continuous enhancement and innovation within the AVS across MENABrand Specialists work on a variety of tasks for the brands they support, typically falling within five focus areas:Focus areasBusiness Advice: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunitySelection: Helping grow the selection of products by managing the launch of new products and improving product discoverabilityAvailability: Supporting process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovationTraffic: Analyzing traffic channels and working on initiatives to generate traffic by supporting the development and execution of marketing and merchandising campaignsConversion: Planning and executing promotional activities and improving the customer journey on AmazonAlongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross‑functional collaboration, including but not limited to tech teams.This role is available in Dubai, United Arab Emirates. It offers 360° exposure to different areas of the industry e‑commerce, opening a multitude of career paths.Additional key job responsibilitiesBe the point of brand and category expertise for Amazon Tier 1 Vendors—serving as a trusted business advisorHelp by innovating new solutions to complex business challengesOwn and manage a significant pool of Tier 1 VendorsDevelop, sell, implement, and evaluate business plans to deliver or exceed on the vendor improvement plansCollaborate with multi‑functional teams (Marketing, Finance, Supply, Operations, among others)Manage and improve pricing, visibility, and availability for your brandsTranslate Category Business Plans into tangible action plansDevelop productive working relationships with the vendors and create the mutually beneficial valueTurn raw data and insights into actionable conclusionsUse analytical tools and integrate various data systems to develop new insightsIdentify opportunities to improve our products, services, processes, systems, and toolsWork with different parts of the Amazon business to implement improvement projects, including working with category teams, product teams, and technical support teamsBasic QualificationsBachelor's degree in business, science, engineering, or supply chain with an excellent academic backgroundBetween 1–4 years of experience in key accounts management, project management, customer facing roles, or commercial rolesExcellent analytical, problem solving, and negotiating skillsAdvanced MS Office skills (Excel proficiency is a must)li>Experience in MNCs, especially in FMCG/e-commerce/digital, is preferredEnglish proficiency; Arabic speaking is an advantagePreferred QualificationsExperience in digital and e‑commerce spaceBrand management of portfolio/regional rolesPrevious key