Customer Success Specialist
7 ore fa
Heritage is building the Modern Investment Office, supporting some of the most prominent families globally to achieve their capital enhancement and preservation goals. Our vision is to help clients build enduring wealth across generations by combining institutional‑grade investment sourcing with personalized portfolio construction, cutting‑edge technology, and deep sector expertise. We aim to make sophisticated private market opportunities and modern wealth solutions more transparent, connected, and actionable. Overview Our team comprises a diverse international group of individuals from leading organisations and with diverse backgrounds, including private equity, venture capital, banking, software development, law, and entrepreneurship. We are committed to attracting top‑notch talent and providing opportunities for growth and development based on their individual strengths and interests. Role: Customer Success Specialist The mission of the Customer Success Specialist role is to ensure an outstanding investor experience support, particularly for UHNW clients. The service we aim to provide our clients is distinguished by timely responses, professionalism, and customized support. The role is in charge of managing day‑to‑day requests to supporting capital operations, secondary transactions and investor communications, ensuring accuracy, discretion and regulatory compliance. The role, part of Sales Operations Team, will work closely with internal teams of Finance, Legal and Tech to optimize processes and swiftly address client needs. Core ResponsibilitiesInvestor Support: act as the primary point of contact for investor inquiries, ensuring timely, clear, and professional responses that meet the high standards expected by UHNW clients. Capital Operations: closely monitor the allocation and subscription processes across various investment opportunities to guarantee accuracy and efficiency. Cross‑Functional Collaboration: work cross‑functionally with Investor Relations, Operations, and Product teams to continuously enhance the investor experience, ensuring alignment and swift resolution of client needs. Back‑Office & Administrative Support: handle administrative operations related to
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Customer success specialist
5 giorni fa
Rome, Italia Flottando A tempo pienoAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
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Internship - Customer Success Specialist
2 giorni fa
Rome, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Rome, Italia TextYess A tempo pienoA thriving tech startup in Italy seeks a Customer Success Specialist to manage customer success post-onboarding. The role involves guiding clients through adoption, ensuring engagement, and leveraging data for performance insights. Ideal candidates are fluent in Italian and English, have an eCommerce or B2B SaaS background, and demonstrate a...
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Customer Success Specialist
9 ore fa
Rome, Italia TextYess A tempo pienoTextYess builds AI agents for eCommerce.For thousands of years, commerce was human. Merchants knew their customers, understood their needs, and built trust through real conversations. Then came the internet, and we traded humanity for scale. Shopping became efficient but soulless: endless product grids, generic descriptions, no one to guide you.TextYess is...
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Customer Success Specialist
8 ore fa
Rome, Italia Heritage Holdings A tempo pienoHeritage is building the Modern Investment Office, supporting some of the most prominent families globally to achieve their capital enhancement and preservation goals. Our vision is to help clients build enduring wealth across generations by combining institutional‑grade investment sourcing with personalized portfolio construction, cutting‑edge...
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Customer Success Manager
7 giorni fa
Rome, Italia DotForce Italia A tempo pienoRicerchiamo una risorsa da inserire come Customer Success Manager , che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALI Gestione del portafoglio clienti e supporto continuativo post-venditaGestione dei ...
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Customer success manager
7 giorni fa
Rome, Italia DotForce Italia A tempo pienoRicerchiamo una risorsa da inserire come Customer Success Manager , che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali. RESPONSABILITÁ PRINCIPALIGestione del portafoglio clienti e supporto continuativo post-venditaGestione dei ...
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Customer Success Executive
3 settimane fa
Rome, Italia Plateform A tempo pienoPlateform cerca un Customer Success Manager Junior per il mercato italiano (remoto)PLATEFORM cresce. Abbiamo tante opportunità e non vogliamo che ci sfuggano, quindi cerchiamo una/un " Customer Success Manager Junior " che supporti il nostro percorso di crescita.Se sei interessata/o a candidarti, ti premettiamo due cose:- Riceviamo , ogni volta che...
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Customer Success Manager
5 giorni fa
Rome, Italia DotForce Italia A tempo pienoRicerchiamo una risorsa da inserire come Customer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALI- Gestione del portafoglio clienti e supporto continuativo post-vendita - Gestione dei rinnovi...
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Customer success manager
1 giorno fa
Rome, Italia Pentera A tempo pienoMust be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...
