Field Service Engineer
16 ore fa
This role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic’s service excellence.Role MissionAs a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of industrial barcode readers at client sites. You will serve as the primary point of contact for technical support and will play a crucial role in ensuring customer satisfaction through timely and effective service.Key ResponsibilitiesInstallation and Commissioning: Install and commission industrial barcode scanners, ensuring they operate according to customer requirements.Maintenance and Repairs: Perform scheduled maintenance and urgent repairs to minimize downtime of equipment, ensuring all work complies with industry standards and safety regulations.Technical Support: Provide expert technical support to customers, addressing and resolving issues promptly either on-site or through remote assistance.Customer Training: Conduct training sessions for clients’ staff to ensure understanding and proper use of equipment.Documentation: Prepare detailed service reports, maintain accurate records of work performed, and update manuals as necessary.Customer Relationship Management: Build and maintain strong relationships with clients, gaining an understanding of their business needs and identifying opportunities for service improvement or product upgrades.Feedback and Reporting: Collect customer feedback and report insights to the company to continuously improve service delivery and product development processes.RequirementsEducation: Degree or Diploma in Electrical/Mechanical/Automotive Engineering or a related field.Languages: English - fluent both verbal and written; additional languages are considered a plus.Experience: Minimum of 3 years as a service engineer, preferably within the industrial barcode scanners or similar field.Other Information & Specific SkillsWillingness to travel up to 80% of the time across EMEA countries, with an average trip duration of 1 week.Flexibility to work outside normal hours as required to meet customer needs and service demands, including holiday season, weekends and nightshift.Commitment to understanding and addressing customer needs, ensuring high-quality service and satisfaction.Ability to prioritize tasks and respond swiftly to critical issues, ensuring minimal downtime and prompt resolution of customer concerns.Strong organizational skills, reliability, and a proactive attitude, demonstrating initiative in managing responsibilities efficiently and effectively.Troubleshooting skills with the ability to diagnose, resolve, and follow up on technical issues to ensure optimal equipment performance.Nice to have: resident in Lombardy or East Piedmont.#J-18808-Ljbffr
-
Field Service Engineer
4 giorni fa
Cologno Monzese, Italia Datalogic A tempo pienoJob Description This role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic’s service excellence. Role Mission As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of...
-
Field Service Engineer
15 ore fa
Cologno Monzese, Italia Datalogic A tempo pienoThis role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic’s service excellence. Role Mission As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of industrial barcode...
-
Field Service Engineer
1 settimana fa
Cologno Monzese, Lombardia, Italia Datalogic A tempo pienoJob Description This role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic's service excellence.Role MissionAs a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of...
-
Field Service Engineer
23 minuti fa
Cologno Monzese, Italia Datalogic A tempo pienoThis role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic's service excellence.Role MissionAs a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of industrial barcode...
-
Cologno Monzese, Italia Datalogic A tempo pienoA leading technology firm in Lombardy is seeking a Field Service Engineer to ensure top-quality technical support and customer satisfaction. The role involves installing, maintaining, and repairing industrial barcode scanners at client sites. Applicants should have a degree in engineering and at least 3 years of relevant experience. This position requires...
-
Cologno Monzese, Italia Altro A tempo pienoA leading technology firm in Lombardy is seeking a Field Service Engineer to ensure top-quality technical support and customer satisfaction. The role involves installing, maintaining, and repairing industrial barcode scanners at client sites. Applicants should have a degree in engineering and at least 3 years of relevant experience. This position requires...
-
Industrial Barcode Scanners Field Service Engineer
22 minuti fa
Cologno Monzese, Italia Datalogic A tempo pienoA leading technology firm in Lombardy is seeking a Field Service Engineer to ensure top-quality technical support and customer satisfaction. The role involves installing, maintaining, and repairing industrial barcode scanners at client sites. Applicants should have a degree in engineering and at least 3 years of relevant experience. This position requires...
-
Service Project Manager Bms
1 settimana fa
Cologno Monzese, Italia Altro A tempo pienoWe have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) .The Project Manager is responsible to manage medium to large projects close also to the Service Team, generally over 80K and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders and Sub-contractors.This...
-
Aerospace Software Test
7 giorni fa
Cologno Monzese, Italia TXT GROUP A tempo pienoA multinational engineering firm in Cologno Monzese is seeking a Test V&V Engineer to work in the Aerospace & Defense unit. The role involves the verification and validation of software systems for cargo aircraft, utilizing tools like DOORS and programming in Python and Ada95. Candidates should hold a Bachelor or Master’s degree in a relevant engineering...
-
Aerospace Software Test
7 giorni fa
Cologno Monzese, Italia TXT GROUP A tempo pienoA multinational engineering firm in Cologno Monzese is seeking a Test V&V Engineer to work in the Aerospace & Defense unit. The role involves the verification and validation of software systems for cargo aircraft, utilizing tools like DOORS and programming in Python and Ada95. Candidates should hold a Bachelor or Master’s degree in a relevant engineering...