Italian Customer Support Lisbon
4 giorni fa
DUTIES AND RESPONSIBILITIESTake an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience.Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic technical and product-related issues.Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey.Meet service level commitments across channels while driving Best in Class productivity and improving resolution times.Partner with internal technical experts to educate advertisers on product features best practices and common issue types.REQUIREMENTSNative/fluent in Italian both verbal and written (C2 level). Fluent in English (minimum B2 level)Experience in paid campaign management is mandatory.Degree in Marketing or a related field.Background in Digital Marketing.Experience in a Contact Centre or service environment within the Ad Tech industry.Strong familiarity with social media platforms and a basic understanding of digital advertising.Excellent customer service skills.Ability to work effectively both independently and as part of a team.BENEFITSWorking schedule: Monday - Sunday 24/7 rotating shiftsModern office in a city center with open spaces easy to access with public transportationComprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplaceSupport from colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much moreKey SkillsDesign Engineering, Baan, Customer Service, Fund Management, ABAP, ElevatorEmployment TypeFull TimeExperienceyearsVacancy1#J-18808-Ljbffr
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Italian Customer Support Champion
2 settimane fa
Turbigo, Italia Altro A tempo pienoItalian Customer Support Champion - Lisbon About the job Italian Customer Support Champion - Lisbon Are you fluent in Italian (C1/C2) and confident in English (B2 or higher)? Ready to start an exciting new chapter in one of Europes most vibrant and sun-soaked capitals?We're looking for motivated and enthusiastic individuals to join our international customer...
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Italian Customer Support Champion
4 giorni fa
turbigo, Italia Altro A tempo pienoItalian Customer Support Champion - LisbonAbout the job Italian Customer Support Champion - LisbonAre you fluent in Italian (C1/C2) and confident in English (B2 or higher)? Ready to start an exciting new chapter in one of Europes most vibrant and sun-soaked capitals?We're looking for motivated and enthusiastic individuals to join our international customer...
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Italian Customer Support Pro — Lisbon Relocation
6 giorni fa
turbigo, Italia Altro A tempo pienoAn international customer support company is seeking an Italian Customer Support Champion to join their team in Lisbon. Candidates should be fluent in Italian and confident in English. Key responsibilities include assisting customers via phone, email, and chat, demonstrating strong communication skills, and a positive attitude. This role offers full...
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Italian Customer Support Representative Lisbon,
2 settimane fa
Turbigo, Italia Cross Border Talents A tempo pienoItalian Customer Support Representative Lisbon, (Relocation Support Provided)Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in Lisbon, one of Europes most vibrant and fast-growing cities. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping...
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Customer Operations
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turbigo, Italia Cross Border Talents A tempo pienoA leading support services provider is seeking an Operations Customer Expert fluent in Italian to join their team in Lisbon, Portugal. This role involves responding to customer queries, managing support tickets, and making outbound calls for product promotion and feedback. With a competitive salary ranging from €1,050 to €1,379 monthly, depending on...
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Customer Operations Expert
2 settimane fa
Turbigo (MI), Italia Cross Border Talents A tempo pienoA global recruitment agency is seeking an Italian-speaking Operations Customer Expert to work in Lisbon. You will address customer requests, manage queries and support tickets, and conduct outreach for feedback and support. This full-time role offers competitive compensation options with or without company housing. The position includes various benefits and...
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Marketing Customer Support Agent –Italian Speaker
3 settimane fa
Turbigo, Italia Essence Coaching Group A tempo pienoMarketing Customer Support Agent – Italian Speaker Location: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: Italian+ EnglishMonthly salary: 1200 Euro gross Role Overview We are looking for an Italian -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Italian Speakers We Want You in Lisbon!
4 giorni fa
Turbigo, Italia Altro A tempo pienoLooking for a new adventure under the Atlantic sun Leave the ordinary behind and start your next chapter in one of Europe's most vibrant capitals Lisbon Portugal. Join our international team as an Italian-speaking Customer Support Specialist and enjoy an exciting career while living in a city known for its ocean breeze colorful streets and warm Mediterranean...
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Italian Customer Support Lisbon
6 giorni fa
Turbigo, Italia Altro A tempo pienoDUTIES AND RESPONSIBILITIESTake an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience.Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.Own each query and collaborate closely with internal Product Operations and Engineering...
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Work in Portugal
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Turbigo, Italia FH Collective Academy A tempo pienoOverview Work in Portugal - Customer Support Representative (Italian Market)! Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality! We are looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry....
