In-Travel Concierge

18 ore fa


Rome, Italia Ultimate Jet Vacations A tempo pieno

I mportant Scheduling Note (Please Read Before Applying):This role requires coverage during specific shifts based on Italy time (CET). Candidates must be available to commit consistently to one of the following schedules:Sunday – Thursday: 7:00am – 4:00pm (Italy time)Wednesday – Sunday: 1:00pm – 10:00pm (Italy time)These shifts are essential to providing real-time, in-travel support for our clients. Please take this schedule into consideration before applying.Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.About UJVWho Are We?Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that works behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.We are the luxury travel advisor’s right hand. How?UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.We work behind the scenes as allies of top luxury travel advisors to offer a 5 Star experience for their clients.We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.We offer an experience-centered service based on passion, expertise, and integrity.and attention to detail.We are willing to do the hard work in order to see our clients shine.Role MissionAs a Europe Travel Associate , you will support the team by ensuring all travel arrangements are accurate and well-documented, maintaining service excellence, and helping deliver exceptional travel experiences for our clients. You’ll collaborate closely with Travel Advisors, Advisor Support, and the broader team to provide quality assurance, documentation support and ensure itinerary accuracy.You WillProject & Document ManagementCollaborate with Res and Support teams to create, organize, and maintain easy-access content and reference documents (dining guides, pricing reference sheets etc)Assist in developing and executing a pre-travel protocol on bookings to ensure accuracy, efficiency and a seamless backend operationTake on projects from leadership as needed to support the European Specialist TeamQuality Check & AuditAssist with final adjustments to bookings and complete quality checks (Q/C) against all confirmations in the Admin system.Ensure all hotel proformas are aligned with the correct pricing entered in the database.Audit bookings to ensure each one has a



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