Data Management Customer Journey Expert
2 giorni fa
The role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels. Key Responsibilities Data Governance & Quality: Implement and maintain data management standards, ensuring accuracy, consistency, and compliance across systems. Data Architecture & Migration: Support data migration projects and contribute to the development of scalable data architectures. Customer Journey Mapping: Design, monitor, and optimize customer journeys to improve engagement and satisfaction across touchpoints. Analytics & Insights: Analyze data to identify trends, opportunities, and actionable insights for product and service improvements. Stakeholder Collaboration: Work closely with cross-functional teams to align data strategies with customer experience initiatives. Continuous Improvement: Recommend enhancements to processes, tools, and methodologies to drive efficiency and innovation. Required Skills & Competencies Technical Skills: Data governance and quality management Data architecture and migration methodologies Proficiency in analytics and reporting tools Behavioral Skills: Strong communication and collaboration abilities Customer-centric mindset with problem-solving skills Ability to make data-driven decisions Working conditions: Full Time Duration : Permanent Location: Milan (hybrid) About ING ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital
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Data Management Customer Journey Expert
1 settimana fa
Via Milano, Italia ING Group A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels. Key...
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Data Management Customer Journey Expert
1 settimana fa
Via Milano, Italia ING A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels. Key...
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Data Management Customer Journey Expert
7 giorni fa
Via Milano, Italia ING Group A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels.Key...
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Data Management Customer Journey Expert
7 giorni fa
Via Milano, Italia ING A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels.Key...
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Data Management Customer Journey Expert...
5 giorni fa
Milano, Italia Ing Group A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience.The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels.Key...
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Data Management Customer Journey Expert
1 settimana fa
Milano, Italia ING A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels. Key...
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Data Management Customer Journey Expert
1 settimana fa
Milano, Italia ING Group A tempo pienoThe role combines expertise in data management and customer journey optimization to ensure accurate, high-quality data flows and leverage insights for enhancing customer experience. The position supports business decisions through robust data governance and analytics while designing and improving customer journeys across multiple channels. Key...
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Data Governance
7 giorni fa
Milano, Italia Ing Group A tempo pienoA leading international bank is seeking a data management expert in Milan to enhance customer experiences through robust data governance and journey optimization.The role offers opportunities to lead data architecture projects and analyze insights for product improvements.The ideal candidate will have strong communication skills and a customer-centric...
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Customer Journey Expert
1 settimana fa
Milano, Italia Oliver James Associates A tempo pienoAt Oliver James, we are currently working with an important Banking Firm that is looking for a **DIGITAL CUSTOMER EXPERT**. Process definition and design - Working as a change agent with business stakeholders, you will play a key part in shaping and fostering continuous improvement and business transformation initiatives. **Key Responsibilities**: -...
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Data Governance
1 settimana fa
Milano, Italia ING Group A tempo pienoA leading international bank is seeking a data management expert in Milan to enhance customer experiences through robust data governance and journey optimization. The role offers opportunities to lead data architecture projects and analyze insights for product improvements. The ideal candidate will have strong communication skills and a customer-centric...
