Customer Success Manager
2 giorni fa
Overview Artificial Intelligence. Actual Impact. At Docebo, AI isn’t just a buzzword – it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you’re excited by the idea of using AI to make work‑life better for real people — not just in theory — you’re in the right place. Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn. About This Opportunity The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. The role will be working with a portfolio of customers as determined by current business requirements and structure. ResponsibilitiesBe the primary contact and advocate for Docebo customers. Expert in Learning Management System (LMS) adoption and use case expansion with the ability to provide best practices, guidance, and consultation on proper utilization of an LMS (Docebo) to drive best‑in‑class learning programs and strategy. Demonstrate knowledge of business and learning strategy engineering, realization, and optimization – moving from business outcomes into real‑life solutions and their successful implementation. Master the Docebo product suite and act as an expert resource for customers on how to configure, leverage, and expand their usage to achieve business outcomes. Manage customer expectations of Docebo products, processes, services, and other resources. Successfully lead deal‑related escalations with the support of their direct manager. Work with multiple customer stakeholders and personas including but not limited to LMS administrator/system owner, technical resources, decision makers/executives. Understand, analyse and prioritise business and technical requirements to guide customers in how to realise/implement them within Docebo. Successfully explain/convey technical concepts to a non‑technical, business‑oriented audience comprised of various stakeholders with different backgrounds. Manage
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Customer Success Manager
4 giorni fa
Bardi, Italia Elmec Informatica A tempo pienoSiamo un'azienda italiana al 100%e ci occupiamo d'informatica da oltre50 anni.Lo facciamo grazie a900 personedi cui 650 tecnici specializzati che operano ogni giorno dal nostro Campus Tecnologico di Brunello (VA).Sviluppiamo nuove soluzioni in diversi settori e offriamo servizi dedicati all'infrastruttura e agli utenti: Hybrid Cloud, Workplace e Cyber...
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Customer Success Manager
2 giorni fa
bardi, Italia Pentera A tempo pienoMust speak Italian, Spanish and English - native levelPlease send your resume in EnglishAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge...
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Customer Success Manager
4 giorni fa
Bardi, Italia Pentera A tempo pienoMust speak Italian, Spanish and English - native levelPlease send your resume in EnglishAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge...
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Jr. Customer Success Manager
10 ore fa
Bardi, Italia Flottando A tempo pienoDescrizione dell'offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with...
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Jr. Customer Success Manager
10 ore fa
Bardi, Italia Flottando A tempo pienoOverviewJr.Customer Success Manager (B2B SaaS) Flottando•Como (CO), ITALYDescrizione dell'offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers,...
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Customer Success Manager
2 giorni fa
bardi, Italia Docebo A tempo pienoOverviewArtificial Intelligence. Actual Impact. At Docebo, AI isn’t just a buzzword – it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a...
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Customer Success Manager
2 ore fa
Bardi, Italia Servicenow A tempo pienoCompany DescriptionIt all started in sunny San Diego, California in **** when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.Our intelligent cloud-based...
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Bardi, Italia Clutch Canada A tempo pienoA leading cloud networking firm seeks a Senior Customer Success Manager for the Italy region.This role involves fostering customer relationships, managing account health, and ensuring customer satisfaction with our innovative technology solutions.Candidates should have over 5 years of experience in customer success or sales in the SaaS sector, coupled with...
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Bardi, Italia Servicenow A tempo pienoA leading cloud service provider in Turbigo, Italy, is seeking a Customer Success Manager who will serve as a key advisor for customers, ensuring they maximize the value of their investments.The role requires strategic relationship management, driving product adoption, and creating tailored success plans.Candidates must have extensive experience in the SaaS...
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Enterprise Customer Success Manager
2 settimane fa
Bardi, Italia Canonical A tempo pienoEnterprise Customer Success Manager at CanonicalJoin to apply for the Enterprise Customer Success Manager role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data...