Guest Experience Lead: Front Desk, Milan Luxury

A luxury collection hotel in Milan seeks a Guest Experience Expert/Front Desk Agent to ensure a memorable stay for guests. Responsibilities include managing check-ins/outs, engaging with guests, and addressing service requests while working with various hotel departments. Ideal candidates possess a positive demeanor, problem-solving skills, and experience in...

Guest Experience Expert / Front Desk Agent – Casa Brera – a Luxury Collection Hotel, Milan Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is inviting applications for the Guest Experience Expert / Front Desk Agent position. Report to the Front Desk Manager. The role covers front‑desk and guest‑services tasks.Key...

Guest Experience Expert / Front Desk Agent – Casa Brera – a Luxury Collection Hotel, MilanCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is inviting applications for the Guest Experience Expert / Front Desk Agent position. Report to the Front Desk Manager. The role covers front‑desk and guest‑services tasks.Key...

A luxury hotel in Milan is seeking an Assistant Front Office Manager to support daily department operations and ensure excellent guest service. This role includes supervising check-in/check-out procedures and collaborating with various departments to provide exceptional guest experiences. The ideal candidate will have experience in a similar role and must...

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...

A renowned hotel chain in Milan is seeking a Front Office Agent to manage guest interactions and ensure exceptional customer service. The role involves personalizing guest experiences, handling administrative tasks at the front desk, and promoting sales through upselling. Candidates should have a university degree in Tourism or hotel management and advanced...

A leading hospitality company seeks a Front Office Agent for its Gran Melià Palazzo Cordusio location in Milan, Italy. The role is focused on enhancing guest experiences through personalized service and efficient front desk operations. Candidates should have a university degree in tourism or hospitality and at least one year of customer service experience....

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...

A luxury hotel in Milan is seeking a Guest Relations professional for the Zelo Restaurant. This role focuses on providing exceptional service and creating memorable experiences for guests. Candidates should have 1-2 years of experience in Food & Beverage within luxury settings and possess strong communication skills. The position offers a competitive salary...

A luxury hotel group in Milan is looking for a Host(ess) to provide exceptional guest experiences at the Zelo Restaurant. The role involves welcoming guests, managing the dining area, and ensuring cleanliness and table setups. Candidates should possess 1-2 years of experience in a Food & Beverage outlet, preferably in a luxury hotel, and must be fluent in...