Sales Engineer

Join to apply for the Sales Engineer role at HID The Sales Engineer is a new role associated with sales operations at IXLA, to ensure a timely and consistent technical and application support to respond to market opportunities to Sales Managers and Inside Sales. The main activities for the position are related to the technical qualification of opportunities and projects, to assess and document requirements and define the most appropriate matching with IXLA products and services. Sales support tasks will be executed remotely, at the main office of IXLA or on site in trade shows or other marketing related situations and will include meeting and interacting with IXLA customers and partners to discuss sales opportunities for IXLA products. The Sales Engineer reports to the Sales Director under coordination of Inside Sales Manager. The role requires a strong background in document personalization technologies and applications, or a willingness to undergo intensive training to gain expertise. A deep understanding of IXLA’s products and roadmaps is essential, alongside familiarity with the broader industry landscape in which IXLA operates. Based primarily at IXLA’s headquarters in Romano Canavese, Italy, the position offers some flexibility in work arrangements and requires availability for international travel as needed. If this sounds like you keep on reading Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and As our Sales Engineer, you’ll support HID’s success by: Understand customer needs and document technical and application requirements to recommend appropriate products, solutions, or services Prepare and deliver to the sales team the technical offers for products or services Support the sales team by providing technical expertise and documentation of products and services for client meetings and presentations Respond to technical inquiries and provide pre-sale support as needed Organize and support the execution of benchmarks and production of samples Collaborate with the engineering and product teams to define custom project requirements Work with marketing and sales team to define effective sales procedures, tools, materials, and product documentation Attend trade shows, conferences, and industry events as a technical representative. What we love about your background Knowledge and understanding of equipment used in secure credentials personalization Solid knowledge of applications using advanced technologies like laser and inkjet Marketing-related experience in the sector of secure credential issuance, preferably with hardware vendors or integrators Familiarity with complex sales processes involving multiple parties and technologies Your Experience and Background include High School degree, preferably Technical (electronics, electromechanics, software) or Business Technical or Business College degree as a plus, or equivalent experience Dedicated professional training and qualifications in fields relevant for the job as a plus Technical experience on laser and /or inkjet applications for credential personalization as a plus Efficient in work prioritization and capable of working under pressure Proven communication skills in English language (other languages as a plus): ability to clearly explain technical matters to clients and team members Problem solving attitude, flexible team player and collaborative with colleagues and customers Learning Agility: quickly learn new technologies and adapt to changing equipment and procedures. What we can offer you Competitive salary and rewards package Competitive benefits and annual leave offering, allowing for work-life balance A vibrant, welcoming & inclusive culture Extensive career development opportunities and resources to maximize your potential To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. Seniority level Associate Employment type Full-time Job function Industries Industries Security and Investigations Referrals increase your chances of interviewing at HID by 2x Sign in to set job alerts for "Sales Engineer" roles. AREA SALES MANAGER & BUSINESS DEVELOPER / INDUSTRY / PIEMONTE, ITALY Field