Front Office Agent
2 settimane fa
Front Office Agent – HiltonA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required.What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up‑selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryWhat are we looking for?Previous experience in a customer‑focused industryPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsCalm, efficient, and organized with great attention to detailAbility to multi‑task while maintaining a positive attitude when working with a GuestProfessional manner with an emphasis on hospitality and guest serviceAbility to work on your own and as part of a teamCompetent level of IT proficiencyIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in cash handlingFront Office/Concierge experience in the hotel, leisure, and/or entertainment sectorsConflict resolution experienceWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it allWork LocationsHilton Lake ComoScheduleFull‑timeBrandHilton Hotels & ResortsJobGuest Services, Operations, and Front OfficeSeniority LevelEntry levelEmployment typeFull‑timeJob functionManagement and ManufacturingIndustriesHospitality#J-18808-Ljbffr
-
Front Office Agent
6 giorni fa
Como, Italia GiGroup A tempo pienoJob Description – Front Office Agent (HOT0C60E)Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.Work LocationsHilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100What will I be doing?As a Front Office Agent you will serve...
-
Front Office Agent
5 giorni fa
Como, Italia Gigroup A tempo pienoJob Description – Front Office Agent (HOT0C60E) Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. Work Locations Hilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT ***** What will I be doing? As a Front Office Agent you will...
-
Front Office Agent
6 giorni fa
Como, Italia GiGroup A tempo pienoJob Description – Front Office Agent (HOT0C60E) Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. Work Locations Hilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100 What will I be doing? As a Front Office Agent you...
-
Front Office Agent a Como
6 giorni fa
Como, Italia CC Hotel Srl A tempo pieno**CC Hotel Srl**, gruppo solido e in forte espansione, seleziona personale per due strutture alberghiere 4 stelle, situate nella zona di **Como**. Stiamo cercando **Front Office Agent** da integrare nel team in cui l’attenzione e la dedizione nel soddisfare ogni esigenza del cliente rappresentano il nostro principale punto di forza. È richiesto: Ottima...
-
Front Office Agent e Revenue Manager a Como
2 settimane fa
Como, Italia Sheraton Lake Como A tempo pieno**Sheraton Lake Como**, il primo hotel di catena alberghiera ad aver aperto sul **Lago di Como**, è circondato dalla bellezza naturale delle Alpi Retiche, dalle acque blu del lago di Como e da giardini rigogliosi. Per questa meravigliosa realtà dell’ospitalità sul Lago di Como, siamo alla ricerca di persone motivate, ambiziose e guidate dalla passione...
-
Front Office Agent
4 giorni fa
Como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and...
-
Front Office Agent
2 settimane fa
Como, Italia Altro A tempo pienoHoscoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required.What will I be doing?As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Front Office Agent
2 settimane fa
Como, Italia Altro A tempo pienoHosco A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required.What will I be doing? As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Front Office Agent
2 settimane fa
Como, Italia Jobbit A tempo pienoHosco A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required. What will I be doing? As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience...
-
Front Office Agent
4 settimane fa
Como (CO), Italia San Clemente Palace Venice A tempo pienoFRONT OFFICE AGENT San Clemente Palace Venice – San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six...
