Front Office Agent
2 giorni fa
Job Description – Front Office Agent (HOT0C60E) Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. Work Locations Hilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT ***** What will I be doing? As a Front Office Agent you will serve on the Front Office Team to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. You will influence the first impressions of our guests and are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from guest queries in a timely and efficient manner Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments as necessary What are we looking for? Front Office Agents serving Hilton brands are always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job Guest Services, Operations, and Front Office #J-*****-Ljbffr
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Front Office Agent
2 giorni fa
Como, Italia GiGroup A tempo pienoJob Description – Front Office Agent (HOT0C60E)Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.Work LocationsHilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100What will I be doing?As a Front Office Agent you will serve...
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Front Office Agent
2 giorni fa
Como, Italia GiGroup A tempo pienoJob Description – Front Office Agent (HOT0C60E) Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. Work Locations Hilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100 What will I be doing? As a Front Office Agent you...
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Front Office Agent
4 settimane fa
Como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
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Front Office Agent
4 settimane fa
como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
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Front Office Agent
2 settimane fa
Como, Lombardia, Italia Jobbit A tempo pienoHoscoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Front Office Agent a Como
3 giorni fa
Como, Italia CC Hotel Srl A tempo pieno**CC Hotel Srl**, gruppo solido e in forte espansione, seleziona personale per due strutture alberghiere 4 stelle, situate nella zona di **Como**. Stiamo cercando **Front Office Agent** da integrare nel team in cui l’attenzione e la dedizione nel soddisfare ogni esigenza del cliente rappresentano il nostro principale punto di forza. È richiesto: Ottima...
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Front Office Agent
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Como, Italia Villa d'Este SpA A tempo pienoIl RuoloNel ruolo di Front Office Agent parteciperai alle operazioni quotidiane del reparto Front Desk, contribuendo alla creazione di esperienze memorabili per i nostri Ospiti. Il/la candidato/a ideale ha un innato senso di ospitalità, creatività e doti comunicative. Conosce e applica con cura gli standard di servizio, creando interazioni personalizzate...
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Front Office Agent
1 settimana fa
Como, Italia Altro A tempo pienoFront Office Agent – HiltonA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required.What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests,...
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Front Office Agent e Revenue Manager a Como
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Como, Italia Sheraton Lake Como A tempo pieno**Sheraton Lake Como**, il primo hotel di catena alberghiera ad aver aperto sul **Lago di Como**, è circondato dalla bellezza naturale delle Alpi Retiche, dalle acque blu del lago di Como e da giardini rigogliosi. Per questa meravigliosa realtà dell’ospitalità sul Lago di Como, siamo alla ricerca di persone motivate, ambiziose e guidate dalla passione...
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Front Office Agent
16 ore fa
Como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and...
