IT Support Technician
1 giorno fa
BMZ USA, Inc. develops and produces high‑tech lithium‑ion battery systems and is looking for an IT Support Technician to join our team.BMZ USA is one of the four development and manufacturing sites of BMZ that employs almost 2,000 people worldwide.We offer a friendly, safe working environment and a place to grow. We are looking for a professional with experience and the mindset to not only execute daily tasks but also take on new challenges as we continue our path to become the largest supplier of customized Li‑ion battery pack solutions.POSITION SUMMARYThe IT Support Technician will be responsible for day‑to‑day management and maintenance of IT equipment and systems within a manufacturing environment, along with serving as the first point of contact for users seeking technical assistance within an office environment. The role is crucial in ensuring the reliability, security, and optimal performance of our IT systems, hardware, and software. The IT Support Technician will collaborate closely with BMZ Group’s IT department, located in BMZ’s headquarters in Germany.JOB FUNCTIONSProvide first‑level contact and problem resolution for all users with hardware, software, and application issues.Perform installations, configurations, and upgrades of desktop hardware and software.Troubleshoot and resolve technical issues related to desktop systems, printers, and network connectivity.Maintain and update documentation of hardware and software configurations.Assist with the setup and deployment of new equipment and systems.Collaborate with 2nd and 3rd level IT team members to ensure efficient operation of the company’s IT infrastructure.Provide training and guidance to users on best practices and usage of IT resources.Ensure compliance with company policies and procedures related to IT security and usage.Participation in internal IT projects (also globally).Development and maintenance of IT system documentation.Additional duties as assigned by the local General Manager or BMZ’s Group CIO.MINIMUM ESSENTIAL SKILLS AND EXPERIENCEAssociate’s or Bachelor’s Degree in Information Technology, Computer Science, or a related field.Proven experience as a Desktop Support Technician or in a similar role. (2–3 years minimum experience.)Strong knowledge of Windows operating systems, Microsoft Office, Active Directory.Familiarity with remote desktop applications, VPNs, and help‑desk software.Excellent problem‑solving and communication skills.Ability to work independently and collaborate with other departments.Strong organizational skills and attention to detail.ADDITIONAL VALUED SKILLS AND EXPERIENCEKnowledge of QuickBooks Desktop Enterprise 24.Familiarity with manufacturing systems and technology (Keyence, AutoCAD, etc.).MCSE and/or MCSA certification.Experience with Microsoft D365 software.REPORTING TO THIS POSITIONNoneBENEFITS401(k)Health InsuranceHealth savings
-
IT Support Technician
1 giorno fa
Rome, Italia BMZ USA, INC A tempo pienoBMZ USA, Inc. develops and produces high‑tech lithium‑ion battery systems and is looking for an IT Support Technician to join our team. BMZ USA is one of the four development and manufacturing sites of BMZ that employs almost 2,000 people worldwide. We offer a friendly, safe working environment and a place to grow. We are looking for a professional with...
-
Onsite IT Support Technician — User Help
7 giorni fa
Rome, Italia Certified Collectibles Group A tempo pienoA leading collectibles organization based in Italy is looking for an onsite IT Support Technician to join their IT Department. The role involves supporting the organization in both domestic and international contexts. Responsibilities include assisting with Help Desk issues, managing IT inventory, and offering technical support. Ideal candidates will have...
-
Desktop Support Technician
5 giorni fa
Rome, Italia Altro A tempo pienoA technology services provider is seeking a Systems Analyst I (Desktop Support Technician) in Rome, Italy. This role supports the Air Force Research Laboratory for various IT services, including service desk and desktop support. Candidates should have 1-3 years of experience in client system management and ideally possess a CompTIA Security+, Network+, or A+...
-
Desktop Support Technician
1 giorno fa
Rome, Italia Sharp Brains A tempo pienoInternational Technical Recruiter at Sharp Brains || Headhunter || IT Recruitment || Network Solutions Recruiter || IT Support SourcingIt will begin with a three-month dedicated FTE model and then transition into an on-demand/designated support structure.Experience: 2-3 years of Experience as Desktop Support EngineerProject Start Date: January 15,...
-
IT FIELD SERVICE TECHNICIAN
1 giorno fa
Rome, Italia Gi Group SpA Filiale di Milano IV Novembre A tempo pienoFILIALE: MILANO OFFICE SPECIALIZZAZIONE: CORE SKILL - Information Technology Vuoi essere parte del cambiamento digitale e della trasformazione tecnologica? Hai esperienza in ambito ICT e vuoi lavorare su progetti innovativi? Potremmo avere l’opportunità giusta per te! Grafton ICT* è un team dedicato a valorizzare le esperienze, le competenze e il...
-
It field technician
4 giorni fa
Rome, Italia Hemmersbach A tempo pienoWe are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Rome.identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.provide general...
-
Deskside Support Technician
7 giorni fa
Rome, Italia Altro A tempo pienoSkill Set Deskside Support Technician Level 1Position Full Time Employment (FTE)Language English & Italian (Both C1 certified)Contract Service AgreementDay per week 5 days per weekEUC L1 FTE Requirement – Parma, Italy 1) It will begin with a three-month dedicated FTE model and then transition into an on-demand / designated support structure.2) Site Address...
-
Deskside Support Technician
7 giorni fa
Rome, Italia Altro A tempo pienoSkill SetDeskside Support Technician Level 1PositionFull Time Employment (FTE)LanguageEnglish & Italian (Both C1 certified)ContractService AgreementDay per week5 days per weekEUC L1 FTE Requirement – Parma, Italy1) It will begin with a three-month dedicated FTE model and then transition into an on-demand / designated support structure.2) Site Address : Via...
-
IT Support Technician, Ops Tech Sol Delivery
2 settimane fa
Rome, Italia Amazon A tempo pienoDescription Il ruolo dell’IT Technician nei team Operations di Amazon è assicurare la piena operatività dei vari sistemi IT che rappresentano il cuore pulsante delle nostre sedi. Come IT Support Technician, lavorerai presso un centro logistico in sinergia con i tuoi colleghi, gli addetti all’assistenza remota e le funzioni commerciali, assicurando un...
-
Field IT Technician
1 settimana fa
Rome, Italia Hemmersbach A tempo pienoRole:We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Rome.Main tasks of the job are:identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile...
